Tech Consultant - Navigation Specialist

Medtronic; Montreal (administrative region); On-site; CAD 85,000 - 120,000; Full time

Job summary

Medtronic Canada is seeking a Navigation Specialist to provide expert clinical and technical support for intraoperative navigation and enabling technologies during spine and cranial procedures. You will partner with surgeons and operating-room teams to ensure safe technology adoption, deliver education, and build strong customer relationships.

The role demands advanced clinical knowledge, technical proficiency, and composure in complex surgical environments, with close collaboration with sales

Qualifications

• Advanced clinical knowledge and problem solving in surgical settings.
• Ability to train and troubleshoot with surgeon teams.
• Strong collaboration with cross-functional teams.

Responsibilities

• Provide expert clinical and technical support during spine/cranial procedures.
• Educate and troubleshoot for customers and sales teams.
• Install, maintain, and demonstrate products to clients.
• Supply technical data to enable product demonstrations.

Skills

Clinical expertise

Intraoperative navigation

Technical support

Customer relations

Education

Baccalaureate degree

Tools

Surgical navigation systems

Job description

A Day in the Life

Fournir un soutien clinique et technique expert pour la navigation intraopératoire et les technologies d’habilitation de Medtronic lors des interventions de la colonne vertébrale et du crâne. Le spécialiste en navigation collabore avec les chirurgiens et les équipes de salle d’opération pour soutenir une adoption sécuritaire et efficace de la technologie, offrir de la formation et du dépannage, et bâtir des relations solides avec les clients. Le poste exige des connaissances cliniques avancées, une maîtrise technique, du sang-froid dans des environnements chirurgicaux complexes et une collaboration étroite avec les équipes de vente et interfonctionnelles.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Provide expert clinical and technical support for Medtronic’s intraoperative navigation and enabling technologies during spine and cranial procedures. The Navigation Specialist partners with surgeons and operating-room teams to support safe, efficient technology adoption, deliver education and troubleshooting, and build strong customer relationships. The role requires advanced clinical knowledge, technical proficiency, composure in complex surgical environments, and close collaboration with sales and cross-functional teams.

Les responsabilités peuvent inclure les suivantes et d’autres tâches peuvent être assignées.

• Fournit une expertise technique aux représentants des ventes, aux autres fonctions commerciales et aux clients.
• Offre une expertise technique par des présentations commerciales, des démonstrations de produits, ainsi que l’installation et la maintenance des produits de l’entreprise.
• Peut fournir un soutien de suivi au personnel des ventes de l’entreprise et au personnel client en fournissant un soutien technique et des informations sur des applications spécifiques.
• Fournit au personnel commercial les données techniques nécessaires à la démonstration des produits.
• Il peut faire des présentations techniques ou scientifiques lors de réunions de vente et chez les clients.
• Assure la formation et le conseil sur place, et soutient l’établissement et le maintien des relations clients avec les professionnels et organisations de la santé.
• Agit comme intermédiaire entre le personnel des ventes et le personnel technique.

PLEASE NOTE:

• We use artificial intelligence (AI) to review resumes of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
• This posting reflects a current, genuine vacancy that we are actively recruiting to fill.

Physical Job Requirements

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Medtronic Canada s’efforce, à travers sa vision, de bâtir une culture d’inclusion grâce à notre engagement envers l’équité en emploi et la diversité. La discrimination est interdite pour tout motif protégé par la législation canadienne sur les droits de la personne. Les candidatures d’emploi sont encouragées de la part de tous les membres de notre communauté. Sur demande, les candidats en situation de handicap seront accommodés pendant le processus de recrutement.

SPECIALIST CAREER STREAM:

Typiquement un contributeur individuel avec des responsabilités dans une discipline professionnelle ou une spécialité. Livre et/ou gère les projets assignés et travaille avec d’autres parties prenantes pour atteindre les résultats souhaités. Il peut agir comme mentor pour ses collègues ou diriger le travail d’autres professionnels de niveau inférieur. La majorité du temps est consacrée à la livraison et à la supervision des projets – de la conception à la mise en œuvre – tout en respectant les politiques, en utilisant des connaissances et compétences spécialisées normalement acquises grâce à l’éducation avancée.

DIFFERENTIATING FACTORS

• Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.
• Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
• Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
• Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform gain input and support decision-making.
• Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
• Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.

Required Knowledge and Experience:

Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.

Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R.

• 214.2(h)( 4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.