Team Member Coordinator, Campus

Sienna Senior Living; Brantford; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in senior living is seeking a Team Member Experience Coordinator in Brantford. This role involves comprehensive HR support, from recruitment to performance management, in a dynamic healthcare environment. The ideal candidate will have HR experience, a relevant education, and a commitment to fostering a positive workplace culture.

Benefits

Competitive salary and vacation package

Health & Dental benefits

Employee Share Purchase Plan with company match

Opportunities for continuous learning and career development

Welcoming culture that values diversity and inclusion

Qualifications

• Minimum of 2-3 years of HR experience required.
• Experience in a healthcare setting preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead orientation for new team members and coordinate the Orientation Program.
• Provide guidance on employee relations and performance management.
• Assist in developing and implementing employee engagement activities.

Skills

HR experience

Employee relations

Performance management

Conflict resolution

Education

Post-secondary education in HR

CHRP designation

Job description

Permanent Full Time

We are excited to announce the opening of a new, state-of-the-art campus of care in Brantford, featuring 160 long-term care beds and 147 retirement suites. This innovative home aims to set a new standard in senior living by blending exceptional care, enriching culinary experiences, and a vibrant community atmosphere.

As a key team member, the Team Member Experience Coordinator, Campus plays a vital role in supporting both Retirement and Long-Term Care operations. This position provides hands-on Human Resources support throughout the employee lifecycle — from recruitment and onboarding to performance management, engagement, and offboarding. The TMEC ensures smooth HR service delivery and fosters a culture aligned with our organizational values: Act Positively, Be Accountable, Create Community, and Demonstrate Caring.

Reporting directly to the Senior Executive Director and collaborating with the HR Business Partner, you will serve as a trusted resource for frontline teams and leadership, ensuring HR excellence at every step.

What Sienna Offers:

We are a purpose-driven organization committed to creating an environment where team members feel valued, heard, and empowered to do meaningful work. We offer various programs and benefits to support your financial, personal, and professional growth:

• A competitive salary and vacation package
• Health & Dental benefits
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Opportunities for continuous learning and career development
• A welcoming culture that values diversity and inclusion

Key Responsibilities:

• Lead orientation for new team members and coordinate the Orientation Program
• Complete new hire paperwork and assign training to ensure compliance
• Create and maintain accurate team member records
• Track and facilitate performance review processes
• Provide guidance on employee relations, performance management, and investigations
• Serve as the first point of contact for employee inquiries and concerns
• Support employee relations initiatives, including investigations and conflict resolution
• Assist in developing and implementing employee engagement activities, town halls, and HR programs
• Manage WSIB claims, Early & Safe Return to Work programs, and non-occupational leave of absences
• Ensure adherence to Collective Agreements, track grievances, and support grievance resolution
• Conduct exit surveys for frontline team members

Qualifications:

• Minimum of 2-3 years of HR experience
• Post-secondary education in HR or equivalent
• CHRP designation is an asset
• Experience in a healthcare setting is preferred
• Ability to manage multiple priorities in a fast-paced environment

Additional Information:

• Sienna Senior Living is committed to inclusivity and accessibility. We welcome applicants of diverse abilities and provide an accessible candidate experience.
• You must be legally eligible to work in Canada or hold a valid work permit.
• Successful candidates will be required to pass a Vulnerable Sector Check.