Team Leader (Restock) - Permanent, Full-Time on Afternoons

Book Depot Inc.; Thorold; Remote; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Health and dental benefits

Employee and Family Assistance Program

Volunteer time off

CSA-approved safety shoes

Job summary

Book Depot Inc. is hiring a Team Leader (Restock) for permanent full‑time afternoon shifts at the Thorold distribution centre. You will support the department group leader, mentor team members, and ensure accurate book handling and smooth operations.

Qualifications include Grade 12, warehouse mentoring experience, strong communication, and the ability to work in a fast-paced environment. Health benefits and safety footwear are provided onsite.

Qualifications

• Completion of grade 12 education or equivalent.
• Demonstrated experience coaching, training, and mentoring within a warehouse setting is an asset.
• Positive attitude, punctual and strong work ethic; ability to work in a high-performing and fast-paced work environment.
• Good understanding of computers.
• Good English communication skills (oral and written).
• Strong attention to detail, identifying and sharing continuous improvement opportunities.
• Ability to work independently, while part of a team.

Responsibilities

• Work afternoon shifts (5 shifts per week) and arrive on time.
• Support the Group Leader and mentor team members to achieve results.
• Coach, mentor and train team members on processes and onboarding.
• Identify and resolve engagement and performance issues with support.
• Ensure compliance with company policies and practices.
• Promote a clean, organized, safe and supportive team environment.
• Participate in Lean and other process-improvement projects.
• Regularly lift totes and boxes around 45 lbs.
• Use the warehouse management software to verify inventory and orders.
• Carry out other related responsibilities as required.

Skills

Coaching

Mentoring

Team leadership

English communication

Education

Grade 12 diploma

Job description

Team Leader (Restock) - Permanent, Full-Time on Afternoons

Full Time Thorold, ON, CA

3 days ago Requisition ID: 1073

We Want You to join Our Team!

For 40 years, Book Depot Inc. has worked with leading publishers to keep books moving at prices that make them more accessible, getting more books into more hands. Every day, our team plays a hands-on role sorting, stocking, picking and shipping product to our customers around the world to help connect them with the tools they need to grow, dream, and thrive.

As a Canada’s Best Managed Company with an award-winning Most Admired Corporate Culture, our team members work together in a fast-paced, innovative environment to push the limits of what’s possible and give remainder and overstock titles a second chance to be discovered and loved.

Guided by our core values, everything we do is rooted in one purpose – to get more books into more hands and more hearts:

• WE NOT ME - Success means putting others first. We win when we lift each other up.
• KICK SOME MOON DUST - We’re not afraid to go where no one has gone before. Innovation takes courage.
• RIDE TOGETHER. WIN TOGETHER. - We believe in team over ego. Together, we move further and faster.
• WE EAT THE STINKY CHEESE - Curiosity fuels progress. We never stop learning or trying something new.
• WAKE UP. BE AWESOME. REPEAT. - A great attitude makes a great day. We bring our best, every day.
• NO DONKEYS - Life’s too short to work with people who make things harder than they need to be.

We have two exciting opportunities available for permanent, full time (40 hours per week) Team Leaders on our afternoon shift in our Restock department at our Thorold Distribution Centre. The successful candidates will be responsible for supporting the department group leader and team members while also carrying out book handling tasks efficiently with a high degree of accuracy.

Main responsibilities

• Working afternoon shifts (5 shifts per week) as assigned, arriving on time and ready to work
  • Position 1: Requires a regular weekly Saturday shift as one of the five shifts
  • Position 2: Monday to Friday schedule

Both positions require a regular 3:30 p.m. start time for preparation before the 3:45 p.m. shift start. Shifts run until 12:15 a.m., with additional time required as needed at the beginning and/or end of the shift to complete Team Leader responsibilities based on business needs

• Working closely with the Group Leader to understand the team’s performance metrics, and mentoring and supporting individual team members to achieve their best results
• Coaching, mentoring, and training team members with process improvements, practices and playing a lead role in onboarding new team members
• Identifying and resolving issues impacting the team’s engagement and performance, with the support of the Group Leader as required
• Ensuring team members are aware and compliant with company policies and practices
• Promoting a clean, organized, safe and supportive team environment
• Upholding safe work practices in accordance with Book Depot Inc.’s Health and Safety Program
• Identifying and participating in process improvements, including Lean, and other projects as required
• Regular lifting of totes and boxes that weigh approximately 45 lbs.
• Working effectively and conscientiously with your team members and completing book-handling tasks in various departments as required (i.e., sorting, restock, shipping)
• Carrying out book-handling tasks that require all-day standing and repetitive movements including: bending, squatting, and lifting
• Maintaining Book Depot Inc.’s standards, productivity, and accuracy levels
• Using our warehouse management computer software to ensure the accuracy of our inventory and/or customer orders
• Other related responsibilities as required

People & Culture

• Model Book Depot Inc.’s values in everything you do - and hold others accountable for upholding them, too
• Foster our purpose-driven culture - to get more books into more hands - by cultivating a values-aligned, family-friendly, high-performing, and innovative environment, and by recognizing team members who consistently bring this culture to life
• Ensure everyone is pulling together in the same direction and that you are prioritizing departmental and individual goals
• Champion, influence, embrace and motivate change, with a strategic mindset for continuous improvement and scalability
• Actively support your team’s learning and professional growth by encouraging their participation in Book Depot University (BDU) - and by leading by example as a participant yourself
• Provide mentorship and meaningful feedback to your team

Qualifications, skills, and abilities

• Completion of grade 12 education or equivalent
• Demonstrated experience coaching, training, and mentoring within a warehouse setting is an asset
• Positive attitude, punctual and strong work ethic; ability to work in a high-performing and fast-paced work environment
• Good understanding of computers
• Good English communication skills (oral and written)
• Strong attention to detail, identifying and sharing continuous improvement opportunities
• Ability to work independently, while part of a team

Other considerations

Please note this is an onsite position at our Thorold, ON distribution centre. Our permanent, full-time roles come with great perks - including health and dental benefits and an Employee and Family Assistance Program (with 100% employer-paid premiums after the fulfillment of a waiting period), and paid time off to volunteer and live out our core purpose. Please note that CSA approved 'green triangle patch' safety shoes or boots are required for all of our production roles.

We thank all applicants for their interest; however, due to volume, only candidates selected for an interview will be contacted. No phone calls, please.

No staffing agencies or third-party recruiters.

Book Depot Inc. is committed to providing accommodations upon request for candidates taking part in all aspects of the recruitment and selection process.

Positions

• 5 shifts per week, including a regular weekly Saturday shift (Sundays and a regular weekday off)
• Monday to Friday (Saturdays and Sundays off)