Team Leader *New Centre Opening*

Splitsville Entertainment Inc.; Barrie; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

50% off food while working

Bowling for $1

Ongoing training and development

Management training programs

Mental health support

Job summary

Splitsville Entertainment Inc. in Barrie, Ontario is seeking a Team Leader to guide the bar, front desk and serving teams for September 2026 start dates. You will lead shifts, deploy staff, and ensure a WOW guest experience in a fast-paced entertainment venue.

Qualifications include valid Smart Serve certification, strong guest service, and the ability to motivate and coach staff. The role involves ensuring smooth operations and adherence to safety policies, with opportunities for training and

Qualifications

• Provide friendly and exceptional guest service.
• Motivate and coach team members.
• Lead team and direct all daily operations in the absence of management.
• Attend management meetings and training opportunities.
• Help control labour and ensure proper staffing levels on each shift.
• Develop and assign tasks to team members.
• Provide recognition and constructive feedback throughout the shifts.

Responsibilities

• Team Leaders assist the managers in executing store operations during scheduled shifts.
• Deploy the team and delegate tasks to create WOW experiences for guests.
• Maintain a clean and comfortable centre environment while adhering to Splitsville standards.
• Supervise and train team members, open/close the centre, manage breaks and shift changes.

Skills

Team leadership

Customer service

Staff coaching

Communication

Education

Smart Serve certification

Job description

Join us on our next big adventure! We're recruiting now for September 2026 start dates at our brand-new Barrie centre.

We are looking for Team Leaders to lead the bar, front desk and serving teams!

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

We are looking for a Team Leader to join our growing team.

The Why...

Join Splitsville as a Team Leader and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

Team Leaders assist the managers in executing store operations during scheduled shifts. As a shift leader, you will deploy the team and delegate tasks to create the Splitsville experience for our guests by providing WOW experiences and maintaining a clean and comfortable centre environment. You will be responsible for modelling and acting in accordance with Splitsville core values and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

Team Leaders must be of legal age to serve and handle alcohol

To be successful you'll have:

• Valid Smart Serve certification
• Provide friendly and exceptional guest service
• Motivate and Coach team members
• Lead team and direct all daily operations of the centre in the absence of management, including supervising and training of team members, opening and closing the centre, managing team breaks and shift changes, and completing shift summary reports
• Attend all management meetings, team meetings and training opportunities
• Help control labour and ensure proper staffing levels on each shift
• Develop and assign tasks to team members, oversees completion
• Provide recognition and constructive feedback throughout the shifts as appropriate
• Ensure the centre is up to Splitsville standards with regards to cleanliness, and guest WOW experiences
• Complete all Splitsville systems and checklists
• Provide resolutions to guest and team member issues, rectify all guest concerns
• Communicate with other shift leaders and managers
• Adhere to all company policies and procedures including all health and safety policies and procedures
• Other duties as assigned

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you!