Team Leader

JACK & JONES; Newmarket; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discount

Sales incentive

Growth opportunities

Job summary

JACK & JONES is seeking a Sales Team Leader at Upper Canada Mall, Newmarket, ON. You will lead a small team to deliver outstanding customer service, manage daily store operations, and drive sales while maintaining visual standards and product knowledge.

We offer an employee discount, performance-based incentives, and opportunities for internal promotions. The role requires 1–2 years of supervisory retail experience and strong English/French communication.

Qualifications

• Minimum 1–2 years retail supervisory or keyholder experience.
• Excellent English and French communication skills.
• Weekday availability required.
• Strong customer service orientation and problem-solving abilities.

Responsibilities

• Lead and motivate a sales team to create a positive shopping experience.
• Drive sales, meet targets, and encourage repeat visits.
• Ensure high-quality customer service and issue resolution.
• Maintain store visuals and stock presentation.
• Stay informed on product promotions and brand standards.

Skills

Leadership

Teamwork

Initiative

Customer service

Communication (English & French)

Tools

POS system

Job description

Position: Sales Team Leader, JACK & JONES

Reports to: Store Manager

Location: Upper Canada Mall, Newmarket, ON

Compensation Offered: Starts at $19.00 per hour

Why join JACK & JONES?

JACK & JONES has become one of Europe’s leading producers of men’s fashionwear with more than one thousand stores in 38 countries. We are more than just a store, it's a destination for those who dare to be bold, embrace the unexpected, and dress the part of their unique journey. Jeans and jeanswear are the core business of JACK & JONES; however, the range of products also covers tailoring, urban sportswear, footwear, and accessories. We've got the goods for every mood!

What's in it for you:

• You will always have an incredible sense of style with our 50% employee discount in store and online.


• At JACK&JONES you can earn additional compensation when your sales reach a minimum of $500 during your work shift.


• We’re invested in your growth and development – you own it! We prioritize internal promotions.

What you’ll do:

• Lead and inspire a team to create an energetic and positive shopping experience.


• Show off your retail expertise by driving sales, meeting targets, and keeping our customers coming back for more.


• Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.


• Be the guardian of our floor stock, making sure it’s always on point, while also keeping the store looking sharp and visually appealing.


• Stay in the loop with JACK & JONES’ products, and exciting store promotions.

What it takes:

• You demonstrate the level of leadership and drive that comes from a minimum of 1-2 years retail supervisory or keyholder experience.


• You're great at making those visuals pop! Your knack for arranging stuff doesn't just look cool; it practically makes customers want to buy the whole outfit.


• You demonstrate lot of initiative! You get things done ;)


• You know teamwork makes the dream work. You’re the best teammate!


• You bring the party to the sales floor – your positive vibes are contagious.


• You have weekday availability, which is an asset for this role.


• You have excellent communication skills in both English & French - we remember you.

We will contact candidates that match the requirements needed. We review applications on an ongoing basis.

About Jack & Jonas

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.

JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.

JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.