Team Leader

Dollarama; Mount Royal; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Retirement Plan

Opportunities for Career Growth

Job summary

Dollarama, a leading Canadian retail company in Montreal, seeks an experienced retail manager to lead store associates and ensure high customer service standards.

The ideal candidate will have at least one year of team management experience and must demonstrate strong leadership skills and flexibility in availability. The role includes merchandising responsibilities, addressing customer issues, and participating in training processes.

Dollarama offers a dynamic work environment with opportunities for career growth and weekly pay.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Open availability required (day, evening, weekend shifts).

Responsibilities

• Leading and supervising store associates.
• Responsible for store merchandising and shipment handling.
• Ensuring excellent customer service standards.

Skills

Team management

Leadership

Communication

Time management

Job description

Work for a company that values its employees.

Weekly Pay

Retirement Plan

Opportunities for Career Growth

Requirements

Minimum of one (1) year of experience in the retail industry.

Minimum of one (1) year of experience in team management.

Ambition to progress within the company.

Open availability required (day, evening, weekend shifs).

Work schedule to be determined based on store operational needs.

Proven ability to efficiently organize time and manage priorities.

Demonstrate good leadership and communication skills.

Ability to work in a dynamic, fast paced and high-volume environment.

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

Tasks

Leading and supervising store associates, providing guidance and support.

Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments.

Ensuring excellent customer service standards are met.

Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.

Implementing and maintaining visual merchandising standards based on company strategy.

Addressing customer complaints and resolve issues promptly.

Ensuring store safety and cleanliness standards are met and contributing to their maintenance.

Performing cash management, store opening and closing duties as needed.

Participating in the inventory process.

Participating in the employee training process and performance evaluations.

Who Are We

Dollarama is a Canadian company that aims to provide customers with a consistent shopping experience and compelling value, offering a broad assortment of general merchandise, consumables and seasonal items. All stores are corporately-owned and operated, and are conveniently located in metropolitan areas, mid-sized cities and small towns. Products are available in individual or multiple units at low, fixed price points.

FAQ

What is the employment type?

What is the salary for this position?

The salary for this position varies according to experience.

How long does the recruitment process take?

The hiring process is very quick thanks to the mobile application, and the desired hiring date is as soon as possible.

How quickly can I ask for a store transfer?

You must wait a minimum of 12 months before requesting a transfer to another store.