Team Leader

TN United Kingdom; Halifax; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to enhance customer experiences and drive store success. This role emphasizes leadership, operational excellence, and fostering a culture of customer satisfaction. As a key player in a dynamic team, you will support the Store Manager in achieving commercial growth while ensuring high standards of service. Join a company that values its employees and offers extensive benefits, including discounts and wellness support, making it an exciting opportunity for those looking to thrive in a fast-paced retail environment.

Benefits

25% colleague discount

Financial wellbeing support

Seasonal incentive schemes

Retail management apprenticeships

Employee Assistance Programme

Qualifications

• Passionate about customer experiences and life moments.
• Strong leadership and team management skills.

Responsibilities

• Support the Store Manager in achieving commercial goals.
• Lead store teams and ensure exceptional service daily.

Skills

Leadership Skills

Customer Service

Commercial Awareness

Team Player

Job description

Social network you want to login/join with:

Regional Shopping Centre, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ad2db6849451

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Introduction

Location: The Mall, Cribbs Causeway

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service daily.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a passion for excellent service.
• Demonstrates good leadership skills.
• Positive, forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omni-channel retailer, investing significantly in our colleagues and creating opportunities to join our fast-paced environment.

We offer benefits supporting your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial wellbeing support, education tools, and salary advances
• Seasonal incentive schemes
• Retail management apprenticeships with local providers and virtual learning
• Discounts across hundreds of UK retailers
• Employee Assistance Programme to support mental, physical, and financial health