Receiving Team Lead

Bass Pro Shops; Dartmouth; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the retail industry is seeking a Receiving Team Lead to oversee daily operations in their Dartmouth store. This role involves supervising team members, ensuring excellent customer service, and maintaining visual presentation standards. Ideal candidates will have supervisory experience and a passion for outdoor lifestyle products.

Benefits

Discounts on retail merchandise, restaurants, resorts, and attractions

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Bass Pro Cares Fund

Qualifications

• Two or more years of supervisory experience in a sales or service environment preferred.
• Open availability to work store opening and closing shifts, including weekends.
• Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Responsibilities

• Provide supervision and leadership to the team members of the department.
• Delegate tasks and follow up to ensure proper execution.
• Ensure team members follow all standard operating procedures.

Skills

Customer Service

Leadership

Judgment

Logical Thinking

Education

High school diploma or equivalent

Job description

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Summary:

Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day-to-day operation of a retail store department.

Responsibilities:

1. Provide supervision and leadership to the team members of the department, in partnership with the manager.
2. Delegate tasks and work assignments to team members by giving clear and concise directions, and follow up to ensure proper execution.
3. Foster the growth and development of team members by training on standard operating procedures and processes.
4. Ensure team members follow all standard operating procedures and systems processes, providing correction and guidance when needed, and reporting violations to the manager.
5. Perform administrative tasks related to their assigned department.
6. Provide excellent customer service by identifying and evaluating customers’ needs, and making product recommendations based on this analysis.
7. Promote company programs to team members and customers.
8. Maintain visual presentation standards including signage, merchandise recovery/front facing, restocking, remerchandising, dusting, and vacuuming the sales floor as needed.
9. Respond to and resolve customer issues using good judgment and logic within the scope of the job.
10. Assist in other store areas when business needs require.

Qualifications:

1. Two or more years of supervisory experience in a sales or service environment preferred.
2. Open availability to work store opening and closing shifts, including weekends.
3. High school diploma or equivalent preferred.
4. Ability to evaluate customer needs and make appropriate recommendations.
5. Ability to provide superior customer service and exceed expectations.
6. Good judgment and logical thinking skills.
7. Experience in a related field or outdoor lifestyle preferred.
8. Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits:

1. Discounts on retail merchandise, restaurants, resorts, and attractions.
2. Fun work environment.
3. Competitive wages.
4. Excellent benefits.
5. Unlimited career advancement opportunities.
6. Bass Pro Cares Fund.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail