Team Lead - Warehouse

Dal-Tile Corp.; Quebec, Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is searching for a dynamic Team Lead Warehouse to enhance their operations. In this pivotal role, you will train and lead warehouse staff while executing essential warehouse and customer service duties. Your expertise will ensure efficient order management and inventory control, contributing to a safe and productive work environment. If you are passionate about leadership and thrive in a fast-paced setting, this opportunity is perfect for you to make a significant impact in a collaborative team atmosphere.

Qualifications

• 3+ years of customer service and/or warehouse experience required.
• Certified Forklift Operator is mandatory for this role.

Responsibilities

• Train and guide warehouse staff in their duties.
• Execute warehouse tasks for inventory management and order fulfillment.

Skills

Leadership

Communication

Organization Skills

Multi-tasking abilities

Time management

Detail-oriented

Safety conscious

Education

High School diploma or equivalent

Tools

Forklift

Job description

Dal-Tile is currently seeking an exceptional Team Lead Warehouse to join our TEAM! The Team Lead Warehouse will train warehouse staff, perform warehouse and/or CSR duties as needed, and store order management.

Primary Objective:

Performs a variety of customer service and/or warehouse duties as well as leads warehouse and/or combined Customer Service/Warehouse Representatives in the performance of their duties.

Primary Function and Scope:

1. Trains, coaches, and guides Warehouse Associates and/or combined Customer Service/Warehouse Representatives.
2. Executes warehouse and/or CSR duties as needed (refer to duties in Warehouse Associate and/or Customer Service Rep position descriptions).
3. May complete all aspects of Order Management.
4. May be responsible for purchasing activity (placing/receiving POs in systems and the warehouse).
5. Executes warehouse tasks for inventory management and order fulfillment (assembly, loading, and checking of customer orders).
6. May execute daily office tasks and office administration.
7. May provide service in the showroom.
8. Operates forklift equipment.
9. Serves as a resource for other SSC associates.
10. Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
11. Ensures adherence to company policies and procedures.
12. Performs other related duties as required.

Experience and Knowledge Required:

1. High School diploma or equivalent experience.
2. Certified Forklift Operator.
3. 3+ years of customer service and/or warehouse experience.
4. A supervisor or lead-level experience is preferred.

Competencies:

Math skills; Organization Skills; Training; Communication; Multi-tasking abilities; Time management; Leadership; Teamwork; Judgment; Detail-oriented; and Safety conscious.

Other Pertinent Job Information:

While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.