Team Lead, Technical Analysts

Region of Peel; Caledon, Mississauga, Brampton; Hybrid; CAD 92,000 - 116,000; Full time

Job summary

The Region of Peel is seeking a Team Lead for Technical Analysts within the Water and Wastewater Operations team. This role involves supervising a skilled team, enhancing process efficiency, and ensuring high-quality technical support in a hybrid work environment. The ideal candidate will possess strong leadership skills and relevant qualifications, ensuring the delivery of effective water services to the community.

Benefits

Comprehensive Health, Dental, Vision benefit plan

Automatic enrolment into OMERS pension plan

Accrue Vacation monthly starting at 3 weeks per annum

Flexible hours

Annual performance review and merit increases

Access to tuition reimbursement and development resources

Qualifications

• Minimum of five (5) years related work experience.
• Previous leadership experience is required.
• Level 2 Wastewater Collection License or equivalent required.

Responsibilities

• Supervision of the Technical Analyst team providing support for Water and Wastewater Operations.
• Responsible for analyzing metrics and Key Performance Indicators.
• Identifying process enhancements for continual improvement.

Skills

Negotiation

Conflict Resolution

Customer Service

Communication

Analytical skills

Organizational skills

Education

Post secondary education in a science or business program

Tools

MS Office

CMMS systems (Hansen, Maximo)

Granite and GIS systems

Job description

Job Description

Team Lead, Technical Analysts

Public Works - Water and Wastewater; Operations

Status: Contract Full Time - 24 Month Duration

Salary Range: $92,153 to $115,189 per annum (plus comprehensive benefits and vacation accrual)

Work Mode: Hybrid; 2 Copper Road, Brampton & 3515 Wolfedale Road, Mississauga, ON *see below for more details about this work mode.

Hours of work: 35 Hours per week; expectation to participate in standby rotation

Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.

At Peel Region, we can create lasting impact, together.

Who we are:Water & Wastewater Operations is responsible for the daily operations and maintenance of the linear distribution and collection systems and our communal wastewater treatment plant and wells. The team is also responsible for the oversight of the operations and optimization at our large water and wastewater treatment facilities. The team also looks after the administration and enforcement of the water, wastewater and backflow bylaws. The CCTV team completes condition assessment of all sanitary sewers. Our business support team focuses on continual improvement initiatives and contract administration for the whole operations team.

https://youtu.be/V0hBZi11IUU

Reports to: Supervisor of Water/Waste Water Operations

Team Structure: In this role you will lead a team of 8 Technical Analysts.

What you will do in this role: The Team Lead is responsible for the supervision of the Technical Analyst team that provide technical and analytical support to the Manager, Supervisors and Forepersons in Water and Wastewater Linear and Groundwater Operations.

• Responsible for the selection, supervision, training, evaluation and disciplining of all Technical Assistant staff. This includes setting clear goals and performance standards for staff to ensure quality service and technical support.

• Receives and analyzes metrics and Key Performance Indicators from the Business Support section using data that is both measurable and meaningful for assessing the extent to which objectives are achieved and where areas for development are identified.

• Identifies opportunities for process enhancements within the area of responsibility to ensure excellent technical services and develops implementation plans that contribute to the continual improvement processes as required in the Drinking Water Quality Management System or the Integrated Management System

• Develops, supervises, and reports on budgets related to team activities.

• Assists with the creation of communication materials related to performance data in order to heighten accountability and aid in the circulation of information to internal stakeholders of the W/WW team.

• Participates on internal and inter-departmental committees and/or teams as required.

• Develops collaborative working relationships within the entire Water and Wastewater Operations Division.

What the role requires:

• Post secondary education in a science or business program with a minimum of five (5) years related work experience

• Previous leadership experience

• Level 2 Ministry of the Environment, Conservation and Parks Wastewater Collection License and a Level 1 MECP Water Distribution Certificate or Level 2 Water Distribution Certificate and a Level 1 Wastewater Collection License

• Sound knowledge of water and wastewater systems and related appurtenances and equipment

• Strong computer skills in MS Office and CMMS systems such as Hansen or Maximo, Granite and GIS systems

• Combination of education and experience may be considered

Skills/Abilities:

• Effective negotiation and conflict resolution skills with the ability to respond with tack and diplomacy.

• Superior customer service and interpersonal skills with an ability to develop collaborative partnerships with internal and external contacts.

• Excellent communication, analytical, problem-solving, planning, administrative and financial skills.

• Proven presentation skills, including the ability to present to various internal and external audiences.

• Superior organizational and time management skills.

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

Work Mode & Job Location:

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview:Ourrecruitmentprocesswill include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Ifthis opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please [e-mail]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.