Lead Technical Business Analyst

RBC; Toronto; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

As an IT Business Systems Analyst at RBC, you will modernize payment systems in a fast-paced Agile environment. Your responsibilities include leading the requirement gathering process, collaborating with solution architects, and mentoring junior analysts. With a focus on innovation and collaboration, you will play a vital role in optimizing our operations within the financial sector.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

World-class training program

Opportunities for career growth

Qualifications

• 5+ years as a Business Systems Analyst, specializing in requirements management.
• Experience in Agile development environments.
• Strong communication skills to work collaboratively with teams.

Responsibilities

• Lead requirement elicitation processes and document analysis.
• Collaborate with stakeholders and manage project risks.
• Define user testing scenarios and maintain requirements documentation.

Skills

Agile Methodology

Communication

Decision Making

Long Term Planning

Process Management

Software Quality Assurance (SQA)

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

Job description

Job Summary

As an IT Business Systems Analyst in Payments, you will lead the eliciting and documenting of requirements for the modernization of RBC payment systems in a fast-paced Agile working environment. Candidates must demonstrate advanced requirement knowledge and be able to apply this competency in new or complex situations. You will be responsible for driving the execution of all aspects of requirements delivery - planning, elicitation, analysis and documentation, management, and support.

Job Description

WHAT WILL YOU DO

• Act with a product owner mindset when it comes to requirements: defining, updating, and clarifying requirements as required with business, operational and technical partners
• Actively engage with solution architects and developer leads to take forward the requirements to design pipeline
• Co-operatively with the scum master and product owner to manage project risks,assumptions, and constraints
• Actively work with quality engineering lead in defining user story test scenarios and E2E testing scope
• Analyze and document detailed business and system solution requirements using enterprise standard requirements methodology
• Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise and payment requirement standards
• Apply advanced coverage analysis techniques to ensure traceability between scope, detailed requirements, and testing through to implementation
• Provide guidance and support to build the capabilities of less senior BAs

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 5+ years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects
• Experience in Agile development
• Proven strong communication skills
• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation
• Experience in elicitation techniques such as document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys
• Requirements analysis and documentation such as scope modelling, data modelling, business process modelling, use cases, activity diagrams
• Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management

Nice-to-have

• Experience working in the Financial/Insurance industry / payment systems
• ISO20022 knowledge
• Working knowledge of RESTful API development
• Ability to read and understand data format definitions (YAML, JSON, XML, COBOL copybooks, etc)
• Experience in Jira and Confluence
• Experience in working in a Scaled Agile Framework (SAFe) / Behavioral Driven Development (BDD) environment
• Certified Business Analysis Professional (CBAP) or Master’s Certificate in Business Analysis

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work.
• Access to a variety of job opportunities across business and geographies.

#LI-HYBRID

#LI-POST

Job Skills

Agile Methodology, Business Case Design, Business Oriented, Communication, Decision Making, Long Term Planning, Process Management, Software Product Management, Software Quality Assurance (SQA), Time Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-30

Application Deadline:

2025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.