Team Lead (Hwy 11 & Hwy 60)

Arterra Wines Canada; Huntsville; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive wage

Flexible hours

Growth into management

Wine education opportunity

Referral incentive bonus

Job summary

Wine Rack in Huntsville, Ontario is seeking a dynamic Team Lead to support the Store Manager, lead Wine Merchants, and deliver exceptional customer service. You will coach the team, manage administrative duties, and help drive sales in a fast-paced wine-focused environment.

Requirements include 2+ years of retail experience with 1 year in leadership, Smart Serve certification, and POS familiarity. Evening, weekend and holiday shifts are part of the role, with compensation starting at $19.85/hr.

Qualifications

• Minimum 2 years retail experience with at least 1 year in retail leadership.
• Smart Serve certification required.
• POS register experience required.
• Evening, weekend and holiday shifts required.

Responsibilities

• Oversee store operations in the absence of the Store Manager and lead Wine Merchants.
• Meet and exceed sales targets and coach the team to reach goals.
• Implement and monitor store policies and procedures.
• Handle product ordering, receiving, merchandising, inventory counts and write-offs.

Skills

Team leadership

Coaching

Customer service

POS / cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Location:Wine Rack #283- 131 Howland Drive, Huntsville, P1H 2P7

Job Description:

Are you passionate about delivering an exceptional customer experience? Do you enjoy working with a team in a fun environment? Would you like to learn more about the world of wine? We are currently recruiting a dynamic Team Lead to help lead and deliver exceptional customer service, coaching and developing of team members and performing administrative responsibilities in support of the Store Manager. This leadership role will work alongside the Store Manager to oversee store operations.

What You'll Be Doing:

Oversee store operations in the absence of the Store Manager, including providing work direction to Wine Merchants. Meet and exceed sales targets, including coaching the team on achieving their goals. Implement and monitor store policies and procedures. Perform additional administrative functions including product ordering, receiving, merchandising, recording inventory write-offs and inventory counting. Assisting with the training and coaching of team members. Role model the execution of our Customer Experience programs.

Job Requirement:

Minimum 2 years retail experience with 1 year retail leadership. Smart Serve certification. POS register experience.

Essential Duties:

• Selling, customer wine sampling, registering sales, cash handling, wine handling (deliveries, case transfers, stocking shelves), and general cleaning.

Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

Must be 19 years of age or older. High School or equivalent education required. Smart Serve is required. Evening, weekend and holiday shifts required.

We offer:

• A competitive wage
• Flexible work hours
• Opportunities to develop and grow into management positions
• An opportunity to learn about the world of wine
• Employee referral incentive bonus

Compensation: $19.85/hr

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

With over 160 conveniently located wine boutiques throughout Ontario, Wine Rack is your neighbourhood vineyard. For people who want to enjoy wine as part of everyday life, not worship it, Wine Rack is the easy place to find an excellent selection of quality Ontario and International Canadian Blended wines for any occasion. Wine Rack carries over 150 different wines, over 70 of which are VQA approved, from brands such as Jackson-Triggs, Inniskillin, Open, Saintly and Bodacious. We have a wine for everyone and every occasion.