Team Lead, Administrative Services

The University of Alberta; Edmonton; Hybrid; CAD 90,000 - 115,000; Full time

Job summary

The University of Alberta seeks a Team Lead, Administrative Services to provide operational leadership for the Executive and Administrative Services within the Dean's Office. The role includes coordinating services across leadership portfolios and ensuring high-quality, consistent delivery.

Based at North Campus Edmonton with hybrid remote and in-person work, the Team Lead will establish administrative practices, service standards, quality assurance, and business continuity measures, while

Responsibilities

• Provide operational leadership for the Executive and Administrative Services within the Dean's Office.
• Coordinate executive and administrative services across leadership portfolios and ensure high-quality service delivery.
• Establish administrative practices, service standards, QA processes, and business continuity measures.

Job description

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at North Campus Edmonton.

Reporting to the Faculty General Manager, the Team Lead, Administrative Services provides operational leadership for the Executive and Administrative Services function within the Dean's Office. The incumbent is a working leader responsible for a portfolio supporting the Faculty General Manager, Associate Deans and Faculty Operations, while providing direct supervision to the Executive Assistant to the Dean and Vice-Dean and the Administrative Coordinator (HR/Finance).

The position coordinates executive and administrative services across leadership portfolios, establishes priorities, allocates work and ensures consistent, responsible and high-quality service delivery in the Dean’s Office. The Team Lead establishes and maintains administrative practices, service standards, quality assurance processes and business continuity measures, including cross‑training and documentation of key administrative functions.

Working collaboratively with the Dean, Faculty General Manager, Associate Deans, academic leaders, faculty and staff, the Team Lead ensures administrative systems, processes and resources effectively support the Faculty’s academic, research and operational priorities.

As a key member of the Faculty’s administrative team, the Team Lead exercises sound judgment,
discretion and initiative in managing complex and sensitive matters, resolving operational issues,
balancing competing priorities and supporting effective decision-making within the Office of the Dean.