Team Lead, Actuarial, Claims Data & Analytics

Intact Financial Corporation; Montreal; Híbrido; CAD 128 000 - 157 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work arrangements

Hybrid work model

Wellness program

ESPP (Employee Share Purchase Plan)

Resumo da oferta

Intact Financial Corporation seeks a Team Lead for its Claims Data Analytics Team (CDAT) in Canada. The role focuses on analytics to guide strategic claims decisions, customer experience and operational performance within the Auto Physical Damage stream.

You will coach and develop team members, manage resources, and provide actuarial guidance to improve efficiency and decision-making across claims operations. Fluency in both official languages is required.

Qualificações

• University degree in Mathematics, Actuarial Science or any combination of equivalent education and experience.
• Job-specific designation: FCAS or FCIA an asset.
• Minimum of 5 years experience, including 1 year of coaching.
• Strong technical skills and knowledge of actuarial techniques.
• Bilingualism is required considering interaction with colleagues across the country.
• No Canadian work experience required but must be eligible to work in Canada.

Responsabilidades

• Help achieve employee engagement, indemnity control and customer experience improvement goals.
• Make recommendations after analyzing reports produced by actuarial analysts to improve claims operations.
• Manage performance reviews, development and coaching for your group.
• Organize, plan and control the optimal use of resources in line with strategies and budget.
• Provide technical advice to team members responsible for actuarial work and studies.
• Represent the CDAT Actuarial Service at workshops and committees as a resource person.
• Advise claims operations personnel to make data-driven decisions for better control and efficiency.

Conhecimentos

Mathematics

Actuarial Science

Coaching

Leadership

Bilingual

Strategic thinking

Actuarial techniques

Formação académica

Math/Actuarial degree

FCAS or FCIA designation (asset)

Ferramentas

FCAS/FCIA designation

Descrição da oferta de emprego

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 128,300 - 156,800 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We're looking for a Team Lead to join our Claims Data Analytics Team (CDAT). The size and scope of our team will allow you to work on a variety of different projects. Join our CDAT team to support strategic claims decisions focused on customer experience, operational excellence and financial performance! The position is in our Auto Physical Damage stream. This team develops analytical methods to deepen our understanding of inflationary pressures in auto short tail coverage and contributes to several operational initiatives to mitigate these pressures. The team is also responsible for large-scale projects affecting auto claims and aimed at improving operational outperformance.

What you will do here:

Help achieve employee engagement, indemnity control and customer experience improvement goals. Make appropriate recommendations after analyzing and interpreting reports produced by actuarial analysts to improve the performance of claims operations. Manage performance reviews, development and coaching for your group members in order to meet the company’s strategic objectives. Help manage your team’s activities by organizing, planning and controlling the optimal use of human, financial and material resources in accordance with company strategies and budget planning. Manage and provide technical advice to the members of your group who are responsible for actuarial work and studies. Represent the CDAT Actuarial Service at workshops and committees and act as a resource person for various stakeholders. Act as an advisor to help claims operations personnel make data-driven decisions on how to maintain better control over claims, increase operational efficiency and improve the customer experience.

What you bring to the table:

• University degree in Mathematics, Actuarial Science or any combination of equivalent education and experience.
• Job-specific designation: FCAS or FCIA an asset.
• Minimum of 5 years experience, including 1 year of coaching (major asset).
• Strong technical skills and knowledge of actuarial techniques.
• Lead with vision and values.
• Development of strategic working relationships.
• Foster engagement.
• Strategic vision.
• Coaching.
• Delegation of responsibilities.
• Development of others.
• Facilitate change.
• Strategic decision making.
• Planning and organization.
• Bilingualism is required considering the necessity to interact on a regular basis with colleagues across the country. No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.