Team Lead, Account Executive Montreal, Quebec, Canada

Lightspeed Restaurant; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Team Lead for Retail Sales to drive initiatives and lead a dynamic team of Account Executives. This role emphasizes motivating individuals to exceed objectives through effective coaching and training. You will collaborate with various departments, report on key metrics, and develop strategies to enhance sales volume. The company offers a flexible work environment, uncapped commission, and numerous benefits, including a share scheme and wellness grants. Join a forward-thinking organization that values inclusion and offers genuine career opportunities.

Benefits

Uncapped Commission

RRSP Match after 3 Months

Fitness & Wellness Benefit: $500 CAD

Unlimited Paid Time Off

Parental Leave Top-Up

Lightspeed Share Scheme

Qualifications

• 1-2 years of coaching experience preferred.
• Strong desire to be in technology sales leadership.

Responsibilities

• Motivate and train team to exceed sales objectives.
• Collaborate with leadership and report on metrics.

Skills

B2B Sales Experience

Coaching Skills

Customer Service Skills

Technical Aptitude

Business Development Best Practices

Fluency in English

Tools

Salesforce.com

Mac OS X

iOS

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a Team Lead, Retail Sales! Reporting to the respective Sales Managers, you will be responsible for leading a pod of Account Executives to reach their goals and drive initiatives in their respective verticals. Lightspeed’s AE’s are responsible for achieving revenue growth by bringing on net-new businesses, and as Team Lead, you will drive execution in your pod.

What you’ll be responsible for:

• Motivate individuals and team to exceed objectives through training and continuous coaching including but not limited to guidance, support, call evaluations and performance check-ins
• Training current employees and new hires on processes, sales skills, and technical knowledge
• Collaborating and maintaining communications with leadership from other departments
• Report on pipeline metrics and other organizational tasks to our leadership team.
• Ensure that the team metrics are in line with the organizational objectives
• Identify problem areas/challenges within your pods verticals and formulate strategies to overcome them
• Work with the Retail leadership team to develop new strategies to increase sales volume and efficiency, and consistently meet monthly, quarterly, and annual goals
• Handle other duties and responsibilities as defined by leadership.

What you’ll be bringing to the team:

• Relevant sales experience in a B2B environment, preferably in a solution-sales / technology-related environment, and 1-2 years of coaching experience is a plus.
• Strong desire to be in technology sales leadership, and a strong technical aptitude
• Excellent customer service and telephone skills, including strong listening, verbal and written communication
• Strong understanding of business development best practices
• A love of numbers: you recognize a quantitative approach to making decisions
• A love of coaching: You enjoy helping your team members evolve in their sales career
• Demonstrated ability to meet and/or exceed sales targets
• Ability to thrive in a competitive, dynamic and quota-driven environment
• Fluency in English
• Ability to multi-task effectively
• To apply you must be in good standing within your current role

Even better if you have, but not necessary:

• Experience with Salesforce.com
• Knowledge of Mac OS X and iOS
• Fluency in other languages

What’s in it for you?
Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Uncapped commission;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Immediate access to our benefits plan
• RRSP match after 3 months
• Fitness & Wellness benefit: $500 CAD per calendar year
• Unlimited Paid Time Off
• Parental leave Top-Up

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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