Talent Systems Analyst

Njoyn; Toronto; Hybrid; CAD 85,000 - 115,000; Full time

Job summary

Centennial College is seeking a Talent Systems Analyst to join the People, Equity and Culture team. The role focuses on Talent Management and LMS platforms, troubleshooting issues, and developing solutions while handling confidential data for reporting and improvement initiatives.

The role requires a 3-year diploma/degree in HR or Business Administration and 5+ years in HR/IT systems analysis, with strong data visualization and reporting skills.

Qualifications

• Three year diploma/degree in Human Resources or Business Administration with focus on Learning Technology or HRIS assets.
• Five years experience as business or systems analyst in HR or IT with LMS/talent systems knowledge.
• Experience doing HRIS analysis in a large service-oriented organization.
• Strong business analysis skills to elicit, document and communicate requirements.
• Experience creating reports, analyzing and visualizing data.
• Proficiency with business process mappings and workflow diagrams.
• Ability to use automated data mining and ensure data integrity through QA.
• Docebo, Articulate Rise, Saba TalentSpace or Banner experience is a plus.
• Content updates for HR intranet and training materials knowledge.
• Strong interpersonal, leadership and multi-tasking abilities.
• Proven stakeholder/vendor management to drive improvements.

Responsibilities

• Extracts and analyzes data from systems to provide management reports for decision-making.
• Uses automated data mining and ETL methods to evaluate information across systems.
• Implements solutions that integrate data from diverse sources.
• Manages data analytics, responds to queries, and documents bulk data operations.
• Designs and executes data queries for year-end processes and content management support.
• Discusses business requirements with SMEs and documents mappings.
• Examines code and functionality of integrated systems to assess impact of changes.
• Develops user requirements and business process mappings.
• Creates user documentation with SMEs and evaluates proposed system changes.
• Keeps up-to-date on data management, databasing and interfacing technologies.
• Manages stakeholder/vendor relationships and quality assurance processes.
• Guides department projects on HR technology system needs.
• Collaborates with IT, cybersecurity and other departments on HRIS issues.

Skills

HRIS analysis

Business analysis

Data reporting

Data visualization

Stakeholder management

Project collaboration

Education

HR or Business Administration degree

Tools

Docebo

Articulate Rise

Saba TalentSpace

Banner

Job description

Contract Duration: November 2026- November 2027

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

Centennial College is hiring a Talent Systems Analyst to join our People, Equity and Culture (PE&C) team. Reporting to the Associate Director, HRIS and Operations, the Talent Systems Analyst will support a wide range of PE&C initiatives, including coordinating activities connected to HR software. The incumbent will focus on Talent Management and LMS platforms, and will troubleshoot, develop solutions, and work with confidential data to analyse, report and resolve software-related issues, in areas such as performance reviews, ratings, coaching/feedback, and performance improvement plans. The analyst will leverage their subject matter expertise to ensure data accuracy, provide high-quality support, and identify trends that inform recommendations for continuous improvement in technology and information practices.

Responsibilities

• Extracts and analyzes data from various systems to provide management reports and statistics for data-driven decision-making.
• Utilizes automated data mining and ETL methods to extract, analyze, and evaluate information across systems.
• Leverages expertise in automated data analysis within enterprise systems and implements solutions that integrate data from diverse sources.
• Manages data analytics, responds to queries, and maintains documentation for bulk data operations.
• Designs and executes data queries for year-end processes and provides content management support.
• Facilitates discussions to elicit, analyze, and communicate business requirements.
• Examines code and functionality of integrated systems, determining the impact of requested changes.
• Documents detailed user requirements and develops business process analysis mappings.
• Works with SMEs to create user documentation and conducts feasibility evaluations of proposed systems changes.
• Keeps up-to-date on methods and technologies related to data management, databasing, and interfacing.
• Manages relationships with stakeholders and vendors, executes quality assurance processes, and recommends optimal technical solutions.
• Provides guidance and advice to support department projects/activities.
• Collaborates with other departments on issues related to LMS, Talent Systems, and HRIS.
• Collaborates with managers and project leaders to discuss project needs and provide guidance on HR technology systems.

Qualifications/Experience

• Three (3) year diploma/degree in Human Resources or Business Administration, with a focus on Learning Technology, Talent Systems, or Software Engineering or an equivalent combination of education and experience; professional certification with a focus on learning technology, talent systems, or HRIS are assets.
• Five (5) years of experience as business or systems analyst in HR or IT, with strong knowledge of learning management systems, talent systems, and HRIS analysis, development, testing, and implementation.
• Experience performing HRIS analysis within a large service oriented organization.
• Strong business analysis skills, including the ability to elicit, document, and communicate detailed business requirements.
• Experience in creating reports, analyzing data, and visualizing data.
• Proficiency in creating business process analysis mappings and workflow diagrams.
• Demonstrated ability to use automated data mining and data mining, while ensuring data integrity through effective cleansing, validation, and quality assurance practices
• Experience with Docebo, Articulate Rise, Saba TalentSpace, or Banner is considered an asset.
• Expertise in managing content updates for various platforms, such as HR intranet websites and training materials. Knowledge of content management systems and practices for ensuring up-to-date and relevant information.
• Strong interpersonal and leadership skills, ability to multi-task and deal with multiple and competing deadlines with flexibility to shift priorities as required.
• Problem solving and analytical skills, with accuracy and attention to detail.
• Experience in managing relationships with stakeholders, vendors, and third parties to drive collaborative improvement efforts.
• Proficiency in collaborating with staff from various departments, including IT systems administrators and cybersecurity teams, to achieve common goals related to HR systems.

Proof of credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their foreign equivalents will be required at the time of job offer.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).