Talent and Business Operations Manager, Stores

LVMH Group; City of Langley; On-site; CAD 54,000 - 69,000; Full time

Job summary

An established industry player is seeking a dynamic Talent and Business Operations Manager to oversee People and Operations at a prominent retail location. This role involves managing staffing, training, and performance, ensuring that store operations align with high standards. You will collaborate with talented professionals and have access to extensive career development opportunities. Join a vibrant community that values diversity and inclusion, where your contributions will help shape the future of beauty retail. If you have a passion for leadership and operational excellence, this is the perfect opportunity for you.

Benefits

Employee Discounts

Exclusive Brand Events

Complimentary Products

Career Development Opportunities

Qualifications

• 2-4 years of experience in a similar role or equivalent internal experience.
• Proven ability to attract and develop store leaders and teams.

Responsibilities

• Conduct final interviews for key roles and manage store training programs.
• Lead store operations, ensuring compliance with company standards.

Skills

Communication Skills

Staffing

Training and Development

Performance Management

Operational Excellence

Education

Experience in Talent Management

Experience in Retail Operations

Tools

Applicant Tracking System

Job description

Talent and Business Operations Manager, Stores

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, ability to lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top choice for Canadians. We celebrate our communities, differences, experiences, and our employees’ spirit.

Job Details

Job ID: 265387
Store Name/Number: BC-Willowbrook Langley (1506)
Address: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada
Full Time/Part Time: Full Time
Position Type: Regular

Why You'll Love Working Here

As Talent and Business Operations Manager, Stores, you will oversee People and Operations for a specific Sephora store. Your responsibilities include staffing, training, onboarding, scheduling, and ensuring store operations meet Sephora standards.

Key Responsibilities

1. Talent Champion: Conduct final interviews for key roles and utilize our applicant tracking system for sourcing and hiring.
2. Training & Development: Manage store training programs and collaborate on ongoing training strategies.
3. Performance Management: Conduct performance reviews, manage performance issues, and ensure timely feedback.
4. Operational Excellence: Lead store operations, manage inventory, shipping, receiving, and returns, ensuring compliance with company standards.
5. Entrepreneurial Spirit: Demonstrate expertise in sales performance, staffing, payroll, and controlling expenses.

Candidate Profile

• Two to four years of experience in a similar role or equivalent internal experience.
• Excellent communication skills and ability to influence at all levels.
• Proven ability to attract and develop store leaders and teams.

Employee Benefits

• Collaborate with talented industry professionals.
• Enjoy discounts, exclusive brand events, and complimentary products.
• Access extensive training and career development opportunities.

The salary range is CAD$54,800 - CAD$68,500, depending on experience and qualifications.

Sephora Canada is committed to diversity and inclusion. We welcome all candidates and provide accommodations during the recruitment process upon request.