Talent Acquisition Ops & Analytics Leader

CIBC; Toronto; Hybrid; CAD 139,000 - 159,000; Full time

Job summary

CIBC is seeking a Senior Talent Acquisition Operations Analyst to blend recruitment operations excellence with data‑driven analytics. You’ll lead process improvements, standardize workflows, and turn recruitment data into insights that shape better decisions and experiences for candidates and partners.

The role supports Workday and HRIS, designs training for recruiters and hiring managers, and helps document procedures to strengthen governance across Talent Acquisition in a hybrid work

Qualifications

• 5+ years of experience in Talent Acquisition, HR operations, or a related field.
• Advanced Excel skills, reporting tools, and dashboard development experience (Tableau/Power BI assets).
• Experience with Workday or similar HRIS; familiarity with ATS and sourcing tools.

Responsibilities

• Analytics and insights: develop, maintain, analyze metrics and dashboards for strategic decisions.
• Process improvement: standardize operations, design improved workflows and automation.
• Training: design and facilitate training for recruiters and hiring managers.
• Workday support: serve as SME for Talent Acquisition systems and issue resolution.
• Procedure governance: create and maintain SOPs and documentation; support audits.
• Project leadership: participate in initiatives to drive efficiency and operational excellence.

Skills

Analytical Thinking

Analytics

Analytics Implementation

Auditing Procedures

Communication

Compliance Training

HR Analytics

Human Resources (HR)

Onboarding

Performance Analytics

Problem Resolution

Problem Solving

Procedural Compliance

Procedural Writing

Procedure Design

Procedure Manuals

Procedure Training

Procedure Writing

Process Improvements

Recruiting Strategies

Standard Operating Procedure (SOP)

Talent Acquisition

Training System

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Workday

HRIS

Job description

CIBC is seeking a Senior Talent Acquisition Operations Analyst to blend recruitment operations excellence with data‑driven analytics. You’ll lead process improvements, standardize workflows, and turn recruitment data into insights that shape better decisions and experiences for candidates and partners.

The role supports Workday and HRIS, designs training for recruiters and hiring managers, and helps document procedures to strengthen governance across Talent Acquisition in a hybrid work