Systems Security Technician

Johnson Controls; Dartmouth; On-site; CAD 42,000 - 59,000; Full time

Benefits offered by this job

Company vehicle, tools, and equipment

Job summary

Johnson Controls is seeking a Security Technician in Dartmouth to install, integrate, commission and service advanced security systems, including access control, CCTV, intrusion alarms, and intercoms. This role requires technical expertise, meticulous attention to detail, and a commitment to delivering high-quality solutions for customers.

You will coordinate field activities, troubleshoot wiring issues, and advise customers on optimal system restoration.

Qualifications

• Minimum high school diploma or trade school; technical degree preferred.
• Proficient with Windows, MS Server, and MS Office; good IT networking knowledge.
• Exceptional troubleshooting and proactive problem solving.
• Strong communication skills and customer-focused mindset.

Responsibilities

• Install and inspect equipment per manufacturer specs.
• Coordinate field activities for programming, integrations and commissioning.
• Diagnose and address field wiring issues with robust troubleshooting.
• Advise customers on optimal solutions to restore systems.
• Maintain high customer satisfaction by addressing inquiries promptly.
• Prepare reports documenting daily activities and system performance.
• Follow safety policies and maintain operational safety.
• Work in confined spaces and at heights with proper gear.
• Collaborate with team to deliver integrated solutions.

Skills

Windows

MS Server

MS Office

Networking

Hand tools

Diagnostics

Troubleshooting

Communication

Education

High school diploma

Trade school

Electronics or computers degree

Tools

C-Cure 9000

Kantech

Genetec

Lenel/S2

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Join our team and contribute to building cutting-edge security solutions while developing your career in a dynamic and supportive environment.

What We Offer

• Competitive compensation and benefits package.
• Comprehensive training and career development opportunities.
• Supportive and inclusive workplace culture.
• Company vehicle, tools, and equipment provided to complete all jobs.

What You Will Do

The Security Technician will be responsible for the installation, integration, commissioning, and servicing of advanced security systems, including access control systems, CCTV, intrusion alarms, and intercom systems. This role demands a high level of technical expertise, attention to detail, and a commitment to delivering high-quality solutions that meet customer expectations.

How You Will Do It

• Efficiently install and inspect equipment to meet and exceed customer expectations, adhering to manufacturer specifications.
• Coordinate field activities and communicate effectively to ensure seamless system programming, integrations, and commissioning.
• Diagnose and address equipment issues, providing robust troubleshooting for field wiring problems.
• Advise customers on optimal solutions for restoring systems to full functionality.
• Ensure high levels of customer satisfaction by promptly addressing customer inquiries and resolving issues.
• Prepare comprehensive reports documenting daily activities and system performance.
• Adhere to safety policies and guidelines, maintaining a strong culture of integrity and operational safety.
• Operate with proficiency in confined spaces and at heights, utilizing appropriate tools and safety equipment.
• Collaborate with team members to deliver integrated solutions, leveraging diverse perspectives and expertise.

What We Look For

• Proficient in Windows, MS Server, and Microsoft Office Suite, with a solid understanding of IT network systems.
• Skilled in using hand and power tools, as well as diagnostic equipment like multi-meters and digital analyzers.
• Experience with the installation and servicing of security systems such as C-Cure 9000, Kantech, Genetec, Lenel/S2, and others.
• Minimum high school diploma or trade school graduate; a technical degree in electronics or computers is preferred.
• Exceptional troubleshooting skills and a proactive approach to problem-solving.
• Strong verbal and written communication skills, with a customer-focused mindset.

HIRING HOURLY RANGE: $30.76-$42.56 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us