Security Systems Technician

Johnson Controls, Inc.; Winnipeg; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls is seeking a Security Technician to troubleshoot and service intrusion, IP CCTV, access control and alarm systems across multiple manufacturers. You will identify customer needs, explain next steps, and prepare written or digital reports to document system status and repairs.

The role requires reading blueprints, operating hand tools, and possibly out-of-town assignments with on-call rotations.

Qualifications

• General knowledge of major security systems and platforms.
• Valid driver's license with clean driving record.
• High school diploma.
• Ability to pass background checks.
• Willingness to work independently or with a team.
• Willing to travel/out-of-town, overtime, and on-call rotations.

Responsibilities

• Troubleshoot intrusion, CCTV, access control and alarm systems.
• Inspect systems and provide written or digital reports.
• Readjust, repair or replace faulty equipment and test operations.
• Assist fellow technicians with repairs.
• Coordinate with monitoring center to establish connectivity.
• Complete forms and customer paperwork accurately.

Skills

Security systems knowledge

Customer service

Communication skills

Teamwork

Problem solving

On-call readiness

Education

High school diploma

Tools

Bosch/Radionics

Honeywell

DMP

DSC

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion, IP CCTV, access control and alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform of next steps and processes to repair system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed.

How you will do it

• Locate and alleviate trouble with damaged equipment or wiring.

• Readjust equipment, repair, or replace inoperative equipment and test for operation.

• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems.

• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.

• Tests operation of system to the customer monitoring center to properly establish service connectivity.

• Complete all forms accurately and customer paperwork as required.

What we look for

Required

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.

• Valid driver's license with an excellent driving record.

• High school diploma

• Ability to pass thorough background checks.

• Willing to work independently or collaboratively within a team setting.

• Open to working out of town, overtime, and participating in on-call rotations.

Preferred

• Ability to read blueprints and schematic drawings.

• Ability to operate hand and power tools.

• Ability to unload ladder from fleet vehicle and climb ladder.

• Ability to always operate fleet vehicle in a safe manner.

• Ability to communicate and provide excellent customer service.

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Ability to obtain a Reliability Security Clearance

**This role is unionized**

Union

Pay Range: $23- $33.44 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional

candidates may bring unique skills and experiences that exceed the typical profile.