Systems Manager

Software International; Canada; Remote; CAD 65,000 - 68,000; Full time

Job summary

A leading IT consulting firm in Canada is seeking a Systems Team Lead to manage a diverse Systems department. This remote role entails directing technical operations and mentoring a team while ensuring high standards of systems data security and project management. The ideal candidate will have extensive experience managing web servers and advanced network administrative roles.

Qualifications

• 5+ years of experience with LAMP stack.
• 2+ years of management experience in technology.
• Strong problem-solving skills and TCP/IP knowledge.

Responsibilities

• Lead and manage Systems Administration staff.
• Oversee systems and networks to ensure operations.
• Provide technical assistance to various departments.

Skills

LAMP

TCP/IP

Linux

SAN

ELK stack

MySQL

Cloud technologies

Automation systems

Troubleshooting

Documentation

Education

5+ years of experience in IT

2+ years in a management role

Job description

• Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.

  Role(s) Required: Systems Team Lead

  Location: Remote (anywhere in Canada/USA/South America , but must be able to work on EST with the Canadian team)

  Required Start Date: ASAP

  Required End Date: 12 months + renewable every year

  Type: Contract

  Total Hours Approved Per Role: 40h/week

  Rate: $65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)

  Client Location: US/Canada

  Summary:

  Reporting directly to the CTO and managing of the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.

  Role:

  o Chief responsibility over systems and networks.

  o Maintain vendor relationships, as required, for technical infrastructure of office and website systems.

  o Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.

  o Working directly with Senior Management, participate in planning and project discussions for various websites.

  o Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.

  o Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.

  o Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.

  o Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.

  o Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.

  o Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.

  o Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.

  o Perform special tasks and projects company-wide, as assigned by the CTO.

  Responsibilities:

  o Daily technical supervision of Systems Administration staff of about 7 resources

  o Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.

  o Lead as role model behavior consistent with verbal directives.

  o Provide feedback for performance reviews for Technical and Development staff and the various websites.

  o Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.

  o Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).

  o Other duties as assigned.

  Job Requirements:

  o 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)

  o Minimum of 2+ years of management/leadership experience in a technology oriented

  organization required.

  o Must be well versed supporting web servers

  o Strong background with storage SAN (NFS and iSCSI)

  o Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)

  o Adding/removing nodes, expand clusters, rebuilt clusters, , use InfluxDB

  o TCP/IP knowledge BGF and OSPF

  o Hands-on experience working with Linux in a Systems Administrative role

  o Hands-on experience working with Advanced Network Administrative role

  including routing, switching and security

  o Exceptional problem determination and creative problem solving skills

  o Strong written and verbal skills

  o Strong understanding of software development lifecycle

  o Strong documentation and organizational practices

  o Extensive experience with many of these:

  o MySQL, maintenance and troubleshooting

  o LAN/WAN/VPN setup and troubleshooting

  o Linux-based and other firewall technology

  o Cloud technologies (OpenStack, oVirt, RHEV or similar)

  o Baremetal hardware, SAN, Switching and Load-balancing

  o Backup technologies

  o Systems security

  o Automation systems (Ansible, Puppet or equivalent)

  o Expertise with multiple Web technologies including but not limited to:

  HTTP, SSL, DNS and SMTP protocols.