Systems Engineer, Production

Clio - Cloud-Based Legal Technology; Canada; Remote; CAD 112,000 - 152,000; Full time

Job summary

An established industry player is seeking a Systems Engineer for Production Observability Infrastructure. This remote role offers the chance to collaborate with software developers, enhance CI/CD processes, and improve developer efficiency. The ideal candidate will have a strong grasp of DevOps practices and a passion for mentoring. With a flexible work environment and a commitment to diversity and inclusion, this is an exciting opportunity to contribute to a transformative legal technology firm. Join a team dedicated to innovation and making a difference in the legal experience for all.

Benefits

Top-tier health benefits

Dental insurance

Vision insurance

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

RESP contribution

Clioversary recognition program

Qualifications

• Deep understanding of DevOps processes and the software development lifecycle.
• Experience with containerization technologies and CI/CD systems.

Responsibilities

• Collaborate with developers to enhance local development tooling.
• Oversee CI/CD processes ensuring security and performance.
• Mentor team members and conduct knowledge sessions.

Skills

DevOps process understanding

Problem-solving

Clear communication

Curiosity

Tools

Docker

CI-CD systems

AWS

Azure

Google Cloud

Kubernetes

Terraform

BASH scripting

Ruby

GoLang

Job description

Systems Engineer, Production Observability Infrastructure

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locations: Remote - Canada (Toronto, Calgary, Vancouver)

time type: Full time

posted on: Posted 7 Days Ago

job requisition id: BF-REQ-3000

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Do you hate seeing folks use tools built like they were from the stone age? Is weeding out more builds per hour your passion? Do you put the productivity into the Developer Experience role? If you answered yes to all of these, then do we have the opportunity for you at Clio!

We are currently seeking a Systems Engineer, Production to join our platform team. This is a remote position. This role can be performed from one of our Canadian offices, remotely across Canada, or a combination of both, excluding Quebec.

A day in the life might look like:

• Collaborating with software developers to refine and improve local development tooling, ensuring a smooth start-to-ship experience.
• Overseeing the CI/CD processes, ensuring security, reliability and performance.
• Proactively enhancing our observability to ensure top-tier reliability.
• Leading technical discussions and initiatives, becoming a driving force in improving developer efficiency and experience.
• Mentoring team members, sharing expertise, and conducting knowledge sessions to uplift everyone's skill set.

You may be a fit for this role if:

• You deeply understand the DevOps process and the software development lifecycle and constantly think of ways to improve it.
• You're self-driven, eager to learn, and excel at breaking down complex problems.
• You communicate clearly, whether it's through text, voice, or in person.
• An innate sense of curiosity drives you, prompting you to always ask the "whys" behind issues. Collaboration is key for you, and you gather the necessary context to inform your decisions. Assisting team members in challenging situations is second nature to you.

What you may have:

This is not a checklist to be satisfied. If you have experience or interest in some of these areas, we’d love to hear from you and encourage you to apply.

• Experience supporting local development in a distributed services architecture. Experience with containerization technologies, especially Docker.
• Experience with CI-CD systems, such as Buildkite, ShipIt, GitHub Actions, or Azure DevOps.
• Experience administering cloud resources on common cloud providers (AWS, Azure, Google Cloud) using automated resource configuration and provisioning tools.

Serious bonus points if you have:

• Experience with Kubernetes.
• Experience managing AWS resources with Terraform.
• Experience scripting with BASH.
• Development experience in Ruby or GoLang.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range for this role is $112,200 to $132,000 to $151,800 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity, and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers