Systems Engineer ( Data Center)

Decisive Technologies; Ottawa; On-site; CAD 130,000 - 165,000; Full time

Benefits offered by this job

Competitive benefits

Generous time off

Stock purchase plan

RRSP program

Flexible hours

Health & well-being programs

Job summary

Decisive Technologies is seeking a Systems Engineer (Data Center) to leverage enterprise infrastructure expertise and solve complex customer challenges in Ottawa. You will partner with customers, Account Executives, IT professionals, and internal teams to design and recommend solutions that meet business objectives.

This role covers pre-sales engagements, solution design, and technical evaluations across networking, security, compute, and storage within data centers.

Qualifications

• Bachelor's degree in CS/IS or related field, or equivalent work experience.
• 6+ years in data center architecture, systems engineering, or related roles.
• Proven pre-sales solution design experience.
• Strong customer-facing communication skills.

Responsibilities

• Collaborate with Sales to develop customer relationships and support deals with technical expertise.
• Define and design technology solutions aligned with customer objectives.
• Create and deliver customer-facing presentations and technical discussions.
• Partner with customers to understand technical and business challenges and propose solutions.
• Collaborate with Sales, partners, and customers to transition from design to implementation and support.
• Provide architecture diagrams, configurations, and implementation guidance.
• Produce Bills of Materials and Statements of Work.
• Participate in evaluations, labs, and ongoing training across data center domains.

Skills

Data center architecture

Pre-sales experience

Customer-facing communication

Networking knowledge

Cybersecurity knowledge

Education

Bachelor’s degree in Computer Science / Information Systems or related field

Tools

Cisco

Dell

NetApp

Palo Alto

Fortinet

Job description

Position Overview

We are looking for a Systems Engineer (Data Center) who will use their expertise in enterprise infrastructure and data center technologies to help solve complex business challenges. In this role, you will partner with customers, Account Executives, IT professionals, and internal stakeholders to design and recommend technology solutions that align with customer objectives.

You will support pre-sales engagements, solution design activities, customer discussions, and technical evaluations while helping customers modernize and optimize their infrastructure environments. This role is ideal for a hands-on infrastructure professional who understands how networking, security, compute, storage, and related technologies work together within a data center environment.

Responsibilities

• Work with Sales to develop customer relationships and support the sales process through technical expertise
• Define and design technology solutions that help customers achieve their business objectives
• Create and deliver customer-facing presentations and technical discussions
• Partner with customers to understand technical and business challenges and recommend appropriate solutions
• Collaborate with Sales, technology partners, and customers to ensure a seamless transition from solution design to implementation and support
• Provide detailed solution design documentation, including architecture diagrams, configurations, and implementation guidance
• Produce accurate Bills of Materials and Statements of Work
• Participate in technical evaluations, lab activities, product learning, and ongoing training
• Support solution development across infrastructure domains including networking, security, compute, storage, and related data center technologies
• Perform other duties as required within the context of the role

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred, or equivalent work experience
• 6+ years of data center architecture, systems engineering, infrastructure engineering, or related experience
• Experience working with one or more areas of data center infrastructure such as compute, storage, networking, security, servers, applications, cabling, or related services
• Knowledge and experience designing and implementing solutions involving cybersecurity, virtualization, compute, private data centers, networking, storage, replication, authentication, routing and switching, network access control, and load balancing technologies
• Proven pre-sales solution design expertise
• Experience in systems analysis and design with a strong understanding of development, quality assurance, and integration methodologies
• Strong technical expertise combined with business and customer-facing communication skills
• Ability to engage effectively with both technical and non-technical audiences
• Ability to collaborate as part of a team and deliver exceptional customer outcomes in a fast-paced environment
• Strong learning aptitude with the ability to quickly develop expertise across a broad portfolio of technologies
• Experience creating architecture diagrams and explaining how infrastructure components interact to solve customer challenges
• Must be eligible to work for any U.S. employer without the need for sponsorship now or in the future

Additional Requirements

• Hands-on experience deploying, configuring, integrating, or supporting enterprise infrastructure technologies
• Comfortable working with physical infrastructure, including servers, networking equipment, storage systems, and related hardware when required

Experience In a Value-Added Reseller (VAR) Environment Preferred

• Experience with enterprise infrastructure vendors and technologies such as Cisco, Dell, NetApp, Palo Alto, Fortinet, or similar solutions is considered an asset
• Employee must be able to perform the essential functions of the position with or without reasonable accommodation

Compensation

$130,000-$165,000 base salary plus a commission plan

Position Type

We have 1 available position.

Perks And Benefits

• Competitive, company-paid benefits
• Generous time off package
• Stock purchase plan
• RRSP program
• Flexible work hours for eligible roles
• Programs to support employee health and well-being