Systems Dev & Support Admin Specialist

Sasktel; Regina; On-site; CAD 63,000 - 92,000; Full time

Benefits offered by this job

Health and dental plans

Pension plans

Flexible work arrangements

Paid time off

Training opportunities

Job summary

SaskTel in Regina, SK is seeking an Admin Assistant in System Dev & Support to develop and support operational and administrative systems. You will train users, monitor system performance, and coordinate with internal teams to drive improvements.

The role requires a degree or certificate with experience, strong communication, and the ability to work on-site in Saskatchewan. Competitive salary and benefits accompany this permanent full-time position.

Qualifications

• Degree in Computer Science or Business Admin. OR Certificate in Business Admin. with 2 years experience in supporting mechanized systems.
• Thorough knowledge of SaskTel procedures & processes.
• Thorough knowledge of personal computers, various software applications and business query tools.
• Working knowledge of SaskTel mechanized business systems.
• Demonstrated ability for investigative and analytical work.
• Demonstrated ability to plan and coordinate projects.
• General knowledge of SaskTel products and services.
• Excellent verbal and written communication skills and the ability to deal effectively with others.
• Demonstrated ability to train others.

Responsibilities

• Researches and/or consults with user to identify the specifications for new mechanized systems.
• Assists in the planning and design of new mechanized systems. Schedules and conducts the implementation and conversion stages of the new systems. Designs and conducts acceptance tests and monitors system operation to ensure proper system function.
• Provides support to user groups concerning problems with the daily operation of mechanized systems and acts as a liaison with other departments and external partners and vendors to resolve these problems. Investigates and identifies problems and recommends solutions or enhancements to systems.
• Develops standards and prepares documentation on new software releases, enhancements, and business processes.
• Coordinates and/or participates in interdepartmental meetings for any business initiatives that impact the SaskTel systems.
• Monitors systems operation and results after implementation to ensure that the system functions properly. Prepares related reports.
• Trains user groups on new mechanized systems. Implements procedures and provides ongoing support and expertise to user personnel.

Skills

Investigative & analytical thinking

Project planning & coordination

Communication skills

Team training capability

Education

Degree in Computer Science or Business Admin. OR Certificate in Business Admin.

Tools

Business query tools

Personal computers & software apps

Job description

SaskTel in Regina, SK is seeking an Admin Assistant in System Dev & Support to develop and support operational and administrative systems. You will train users, monitor system performance, and coordinate with internal teams to drive improvements.

The role requires a degree or certificate with experience, strong communication, and the ability to work on-site in Saskatchewan. Competitive salary and benefits accompany this permanent full-time position.