Systems Administrator

Rogers Communications, Inc.

Calgary

On-site

CAD 90,000 - 120,000

Full time

6 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth Accumulation including Pension/

Employee stock options

Generous employee discounts

Leadership development

Job summary

Rogers Communications, Inc. in Calgary, AB, is seeking a UNIX Systems Analyst to build, support and maintain enterprise UNIX platforms that host critical business applications and services.

You will work with internal customers, vendors, and technical teams to keep environments stable, secure and available. The role involves Tier 3 escalation, on-call rotation, automation development using AWX and Ansible, and driving modernization across the UNIX estate.

Qualifications

5+ years of experience supporting enterprise UNIX/Linux environments.
Experience in ITIL/ITSM based operational environments.
On-call rotation availability outside regular hours.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service mindset.
Ability to manage multiple priorities in a fast-paced setting.
Experience administering and supporting RHEL 7–10.
Production UNIX/Linux in production environments.

Responsibilities

Build, configure, and support enterprise UNIX infrastructure that hosts critical business applications and services.
Provide Tier 3 support and technical escalation for complex OS issues.
Participate in on-call rotation for after-hours support of UNIX infrastructure.
Perform server lifecycle management: provisioning, patching, upgrades.
Troubleshoot OS, infrastructure, and application issues; support restoration and root cause analysis.
Collaborate with application teams, internal customers, vendors, and technical teams.
Deliver UNIX projects and provide guidance to ensure successful delivery.
Develop automation and runbooks using AWX and Ansible.
Identify opportunities to improve operational efficiency through automation.
Follow ITSM processes and security procedures.
Support evolution of UNIX services to meet business needs.

Skills

Unix/Linux administration

ITIL/ITSM

On-call rotation

Troubleshooting

Communication skills

RHEL 7-10

Tools

AWX

Ansible

VMware ESXi 7+

OpenShift

Job description

Select how often (in days) to receive an alert:

Systems Administrator

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for

We are looking for a talented UNIX Systems Analyst to join our Platform Systems team and help deliver reliable, secure, and innovative UNIX services across the Rogers organization. We're seeking an individual with a passion for enterprise infrastructure technologies, a customer-focused mindset, and a desire to continuously learn and grow.

In this role, you will be responsible for building, supporting, and maintaining UNIX platforms that enable critical business applications and services. You will work closely with internal customers, vendors, and technical teams to ensure our UNIX environments remain stable, secure, and available.

As a Tier 3 escalation point, you will assist in resolving complex technical issues, perform root cause analysis, and help restore services quickly and effectively. This role also participates in a scheduled on‑call rotation supporting critical business services and infrastructure. You will contribute to the modernization and continuous improvement of our UNIX environment through automation, process enhancements, and the adoption of current technologies and best practices.

We are looking for an individual who enjoys solving technical challenges, collaborating with others, and continuously improving the services we deliver. Whether you are an experienced Systems Analyst or a strong infrastructure professional looking to take the next step in your career, this role offers an opportunity to develop your expertise across enterprise Linux, automation, virtualization, and cloud‑native technologies.

What you’ll do

Build, configure, and support enterprise UNIX infrastructure that hosts critical business applications and services.
Provide Tier 3 support and technical escalation assistance for complex operating system and infrastructure issues.
Participate in a scheduled on‑call rotation to provide after‑hours support for critical UNIX infrastructure and services, responding to incidents and service disruptions as required.
Perform server lifecycle management activities including provisioning, patching, upgrades, and configuration changes.
Troubleshoot operating system, infrastructure, and application‑related issues while supporting service restoration and root cause analysis activities.
Collaborate with application teams, internal customers, vendors, and technical teams to deliver reliable infrastructure services.
Participate in projects requiring UNIX infrastructure expertise and provide guidance to help ensure successful delivery outcomes.
Develop and maintain automation solutions and operational playbooks using tools such as AWX and Ansible.
Identify opportunities to improve operational efficiency, standardization, and service quality through automation and process improvements.
Follow established operational, security, and ITSM processes and procedures.
Support the ongoing evolution of UNIX services and platforms to meet current and future business requirements.

What you bring

5+ years of experience supporting enterprise UNIX/Linux environments.
Experience working within an ITIL/ITSM-based operational environment.
Ability to participate in a scheduled on‑call rotation and respond to operational incidents outside of regular business hours when required.
Strong troubleshooting and problem‑solving skills with the ability to resolve complex technical issues.
Strong verbal and written communication skills with a commitment to exceptional customer service.
Ability to manage multiple priorities and perform effectively in a fast‑paced environment.
Demonstrated experience administering and supporting Red Hat Enterprise Linux (RHEL) versions 7 through 10.
Experience supporting enterprise UNIX/Linux operating systems in production environments.

Automation & Configuration Management

Experience developing or maintaining automation solutions using AWX and Ansible.
Experience creating operational efficiencies through scripting, automation, and process improvement initiatives.
Experience working with VMware ESX 7 or later.
Familiarity with enterprise infrastructure technologies and supporting services.

Container & Cloud‑Native Technologies

Experience supporting or working with Red Hat OpenShift environments.
Understanding of modern application hosting platforms and container technologies.

Preferred Qualifications

Experience supporting Red Hat Satellite 6.
Experience supporting Oracle Solaris and HP‑UX operating systems and associated hardware platforms.
Experience with Red Hat Identity Management (IdM).
Knowledge of related infrastructure technologies including storage platforms, database technologies, and Microsoft Active Directory.
Experience contributing to automation initiatives, operational improvements, or continuous improvement programs.
The right person for this role will demonstrate:
Strong analytical, troubleshooting, and critical‑thinking skills.
A positive, customer‑focused approach with a \"can‑do\" attitude.
Curiosity and a passion for learning new technologies.
The ability to work effectively both independently and collaboratively within a team environment.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to balance multiple priorities.
A sense of ownership and accountability for delivering high‑quality results.
The ability to remain calm under pressure and respond with appropriate urgency during service‑impacting events.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: No Selection
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 341147

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us!

Posting Notes: Technology

Location: Calgary, AB, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including: