Lead Network Architect (DNS/DHCP)

Rogers Communications, Inc.; Brampton; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health & dental benefits

Pension plan

RRSP & TFSA

Stock matching

Employee discounts

Volunteer time off

Job summary

Rogers Communications, Inc. is seeking a Lead Network Architect (DNS/DHCP) to join the Internet Protocol Network, Ops and Automation Team in Brampton, ON.

You will configure and troubleshoot DOCSIS provisioning systems, manage DNS/DHCP services, and drive automation through Bash/Python. The role requires hands-on PCP/PNR experience, strong TCP/IP skills, and comfort working in production environments with cross-functional teams.

Qualifications

• Experience with CableLabs DOCSIS specifications
• GPON technologies and service provisioning experience
• Strong TCP/IP knowledge and packet analysis
• Experience with firewalls and load balancers
• Basic understanding of network security guidelines and best practices
• Knowledge of service monitoring and KPIs collection
• Ability to analyze RFCs and vendor compatibility issues
• Hands-on PCP and PNR experience
• Proficiency in DNS, DHCP, TFTP and Infoblox solutions
• Advanced Linux system administration and VMware virtualization
• Bash and Python scripting (basic to intermediate)
• Strong analytical and troubleshooting abilities
• Excellent communication and teamwork skills

Responsibilities

• Configure, manage, and troubleshoot DOCSIS provisioning systems (PCP)
• Support GPON/DOCSIS DHCP services (PNR)
• Administer DNS, DHCP, and TFTP services (Infoblox)
• Ensure DOCSIS compliance with CableLabs specs
• Perform Linux admin tasks in production
• Write basic Bash/Python scripts to automate tasks
• Collaborate with cross-functional teams on large deployments
• Provide incident response and capacity planning support
• Develop MOP and ATP documents for lab and production
• Coordinate with external vendors on service issues and performance

Skills

DOCSIS specs

GPON tech

TCP/IP stack

Firewalls

Load balancers

Network security

Monitoring & KPIs

RFC analysis

Cisco PCP

Cisco PNR

DNS/DHCP/TFTP

Infoblox

Linux admin

VMware

Bash scripting

Python scripting

Troubleshooting

Communication skills

Tools

Cisco Prime Cable Provisioning (PCP)

Cisco Prime Network Registrar (PNR)

Infoblox DNS

Job description

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Lead Network Architect (DNS/DHCP)

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for:

We are seeking a Lead Network Architect (DNS/DHCP) for our Internet Protocol Network, Ops and Automation Team.

What you’ll do:

• Configure, manage, and troubleshoot DOCSIS provisioning systems, specifically Cisco Prime Cable Provisioning (PCP).
• Support and maintain GPON and DOCSIS DHCP services, specifically Cisco Prime Network Registrar (PNR).
• Administer and optimize DNS, DHCP and TFTP services, including Infoblox integration.
• Ensure compliance with CableLabs DOCSIS and Packet Cable specifications and best practices.
• Perform advanced Linux system administration tasks in production environments.
• Write and maintain basic Bash and Python scripts to automate system processes.
• Collaborate with cross-functional teams to support large-scale network deployments.
• Provide technical expertise for incident response, problem management, and capacity planning.
• Develop Method of Procedure (MOP) and Acceptance Test Plan (ATP) documents for both lab testing and production deployments.
• Execute operating system and application upgrades, tuning, and patch management in alignment with company policies and standards.
• Coordinate with external vendors to resolve issues related to services and platform performance.

What you bring:

• Strong knowledge of CableLabs DOCSIS specifications.
• Experience with GPON technologies and service provisioning.
• In-depth understanding of the TCP/IP stack, protocols; packet capture, and analysis tools
• Experience with firewalls and load balancers
• Basic understanding of network security guidelines and best practices
• Understanding of service monitoring principles, KPIs collection, and data trending
• Ability to analyze RFCs and determine possible causes of incompatibilities between different vendors
• Hands-on experience with Cisco Prime Cable Provisioning (PCP).
• Hands-on experience with Cisco Prime Network Registrar (PNR).
• Proficiency in DNS, DHCP, TFTP, including Infoblox solutions.
• Advanced skills in Linux system administration (networking, security, troubleshooting).
• Advanced skills in VMWare virtual machine deployment, maintenance, and troubleshooting.
• Entry-level to intermediate knowledge of Bash and Python scripting.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication skills and ability to work independently or in a team.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts:

• 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

• Company matching contributions to charities you support
• Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Employee & family assistance program
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:[[req_RogersFullPartTime]]
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Engineering
Requisition ID: 342219

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Technology

Location:

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply