System Support Technician

EMC Emergency Medical Care Incorporated; Dartmouth; On-site; CAD 42,000 - 65,000; Full time

Job summary

EMC Emergency Medical Care Incorporated is seeking a System Support Technician to maintain a safe and efficient fleet of emergency vehicles and base facilities. Reporting to the Manager, Fleet & Physical Resources, you will perform light repairs, ensure vehicles are stocked and ready, and conduct interior and exterior cleaning per decontamination policies.

The role requires Grade 12 and a WHMIS Class 4 license, with First Aid being an asset.

Qualifications

• Minimum Grade 12 or equivalent required.
• WHMIS Class 4 license is required.
• First Aid is an asset.

Responsibilities

• Performs light mechanical repairs as directed.
• Oversees and completes base station facilities maintenance (cleaning, painting, yard work, lighting, general upkeep).
• Keeps all fleet Centre vehicles stocked and ready per EMC/EHS Fleet Policy.

Skills

Mechanical repair

Written and verbal communication

Dexterity

Health and safety awareness

Education

Grade 12 / High School Diploma

WHMIS Class 4 Certification

Job description

Position Type: Permanent * Closing date: * Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health. We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance. In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few. There are lots of opportunities waiting for you in Nova Scotia.

Nature and Scope:

Reporting to the Manager, Fleet & Physical Resources, the System Support Technician (SST) is a key part of the EMC team that provides a well maintained, safe, effective and efficient fleet of vehicles; designed to give optimal customer service and patient care.

DUTIES AND RESPONSIBILITIES:

• Completes light mechanical repairs as directed.
• Completes required Ambulance Base Station facilities repairs which includes but not limited to; Base Station cleaning, painting, yard maintenance, lighting repairs and general maintenance requirements.
• Ensures all system vehicles based out of the Fleet Centre are stocked and in a ready state in accordance to EMC and EHS Fleet Policy and Procedures at all times.
• Conducts all cleaning required to the vehicle interior or exterior in accordance with proper decontamination policies.
• Conducts reasonable on-going cleanliness the fleet centre during scheduled shift and at least once a week fleet center deep clean.
• Performs other such similar, comparable or related duties as may be required or assigned.
• Will require an element of Fleet on-call duty as per schedule

QUALIFICATIONS AND REQUIREMENTS:

• Minimum Grade 12
• WHMIS Class 4 License required
• First Aid an asset
• Good dexterity, good general health, good eyesight and physical coordination.
• Effective oral and written communication skills.
• Displays good decision-making skills and takes initiative

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process. Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify. We're recognized as one of Canada's best places to work and are a leading provider of health solutions and insurance for 1 in 10 Canadians.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Full careers. Full lives.

Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest. Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training. As a not-for-profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.