Emergency Vehicle Technician

EMC Emergency Medical Care Incorporated; Dartmouth; On-site; CAD 70,000 - 90,000; Full time

Job summary

EMC Emergency Medical Care Incorporated in Nova Scotia is hiring an Emergency Vehicle Technician to maintain and repair our fleet of ambulances, ensuring safety and reliability for patient care. You will work under the Fleet Services Manager, uphold high workmanship standards, and coordinate with the service team to minimize downtime.

The role requires Red Seal Automotive Technician certification, a NS Class 4 driver's license, and SDS certification or willingness to obtain it; travel to other

Qualifications

• Red Seal certification and valid NS Class 4 license are required.
• Experience with ambulance repair and inventory control is essential.
• Commitment to safety and ongoing education.

Responsibilities

• Operates ambulances per EMC/EHS policies and procedures.
• Completes mechanical repairs and preventive maintenance.
• Maintains accurate work orders and documentation.
• Travels to other fleet centers for coverage when needed.
• Provides excellent customer service and teamwork.

Skills

Interpersonal skills

Effective communication

Decision-making

Independent work

Education

Red Seal Automotive Service Technician

Nova Scotia Class 4 Driver's License

Tools

SDS Certification

Emergency Vehicle Repair knowledge

Job description

Position Type: Permanent * Closing date: * Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health. We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance. In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few. There are lots of opportunities waiting for you in Nova Scotia.

Reporting to the Manager of Fleet Services, the Emergency Vehicle Technician (EVT) is a key part of a team that provides a well maintained, safe, effective and efficient fleet of vehicles designed to give optimal customer service and patient care. Each EVT is accountable to exercise "highest standards of cleanliness available" in the industry. The Technicians are expected to conduct themselves in a safe and prudent manner. The Technicians will be largely responsible to ensure all ambulances are safe, effective, and preventatively maintained in accordance with policies and procedures as stated by EMC and EHSNS. As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process. Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities.

Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

We’re recognized as one of Canada's best places to work and are a leading provider of health solutions and insurance for 1 in 10 Canadians. Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest. Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training. As a not-for-profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.

Duties and Responsibilities:

• Operates all vehicles in accordance with all policies of EMC and EHS.
• Obtains (EVT) Emergency Vehicle Technician Certification
• Completes all Automotive Service Excellence (ASE) certifications as directed.
• Acquires all company and self-directed education learning as it relates to the EVT's core work and responsibilities.
• Maintains a valid motor Vehicle Inspection license in keeping with the type and style of vehicle managed by EMC
• Maintains and ensures proper documentation on all work orders including ODOM readings, all parts allocated to work order quantity, part numbers, detailed description for what services and repairs were conducted and all allocated labor times applied to the repair. All inspection sheets to be populated and end-of-day status report to be submitted to Fleet Manager and Team Lead (s).
• Compiles a list of any mechanical parts, supplies or tools required to be ordered on a daily basis.
• Completes all mechanical repairs as directed.
• Conducts reasonable ongoing cleanliness of station during scheduled shift.
• Practices excellent customer service skills interacting with vendors, colleagues, paramedics and any member of the general public.
• Performs other such similar, comparable or related duties as may be required or assigned.
• Offsite Operational Base Generators services and repairs.
• Must be willing to travel to other fleet centers for operational coverage when required.
• Must be productive and produce a higher standard of quality of work.
• Takes instruction and direction operationally from the Manager, Fleet Services or alternate.

Qualifications and Requirements:

• Education/Experience: Excellent practical working and knowledge of the Motor Vehicle Repair Trade, workload management, basic computer programs and inventory control.
• Five (5) years' experience as a Red Seal Certified Automotive Service Technician.
• Completion of SDS, Emergency Vehicle Repair, and any other course centered on understanding Ambulance manufacturing, repair, and inventory control.
• Valid Nova Scotia Class 4 Driver's License in good standing
• Possesses and retains a current Nova Scotia Motor Vehicle Technician Red Seal Certification in good standing
• Willing to acquire and maintain a Safety Data Sheet (SDS) Certification.

Knowledge & Skills:

• Effective oral and written communication skills.
• Must possess good interpersonal skills in dealing with people and working in groups.
• Displays good decision-making skills and takes initiative as needed.
• Has the ability to work alone with minimal supervision.
• Exercises a degree of discretion and independent judgment.

Physical Requirements:

• Potential exposures to contaminated items.
• Irregular work schedules, work environment possibly shift work and overtime as needed.
• Service centers can be cluttered, greasy, and dirty at times.