System Support Specialist, HR Systems

Federated Co-operatives Limited; Yukon; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking an Oracle HCM Specialist for a remote position. The role involves providing technical support, leading system improvements, and collaborating with stakeholders to enhance HR processes. Ideal candidates will have experience in Oracle HCM and a relevant degree.

Benefits

Learning Opportunities

Community Investment

Qualifications

• 1 year experience with Oracle HCM in functional configuration.
• 3-6 years experience with IT Business and HRIS Applications.

Responsibilities

• Resolve Oracle incidents quickly and professionally.
• Lead system improvements and project delivery.
• Maintain and update the knowledge base for Oracle HCM.

Skills

Technical Support

Customer Focus

Critical Thinking

Education

Bachelor's Degree in Business

Bachelor's Degree in Information Systems

Bachelor's Degree in Engineering

Tools

Oracle HCM

Job description

Federated Co-operatives Limited (FCL) is hiring an Oracle HCM Specialist on a temporary basis (term up to 8 months).

Are you solutions-oriented, customer-focused, and a strong critical thinker? If so, and you’re ready to make an impact on our People & Culture team, we’d love to hear from you! The successful candidate in this role will provide expert technical support for our Oracle Human Capital Management software (HCM). They will support system improvements, project delivery, and enhance our knowledge base to support seamless operations.

This position is a remote opportunity and can be based across Western Canada.

What you’ll do:

1. Use technical expertise to resolve Oracle incidents quickly and professionally.
2. Configure systems and resolve issues in Oracle HCM.
3. Lead system improvements and project delivery by:
   • Conducting gap analysis and resolving user needs/software fit.
   • Gathering, documenting, prioritizing, and communicating requirements.
   • Configuring, designing, testing, and implementing systems.
4. Maintain and update the knowledge base for Oracle HCM, ensuring documentation aligns with software updates.
5. Liaise with stakeholders regarding technology initiatives that impact People & Culture business unit processes.

Who you’ll work with:

You will work closely with other System Support Specialists and will report into the Senior Manager, HR Systems. This team strives to cultivate a culture of innovation, collaboration, customer service, and support.

Why it matters:

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management, and business development.

Who you are:

You are looking for an opportunity in HR Systems and Information Technology and:

• Have at least 1 year of experience with Oracle HCM in functional configuration and technical support (i.e., enhancements, issue resolution, integration support).
• Have a minimum of 3-6 years of relevant progressively responsible experience with IT Business and Human Resource Information System (HRIS) Applications.
• Have a bachelor’s degree in business, information systems, or engineering.

What we offer:

• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.

We are committed to providing reasonable accommodations throughout the recruitment process. If you require an accommodation, please contact us at [e-mail]. All information will be kept confidential.

If this opportunity speaks to you, apply online. This posting will remain open until filled.

We thank all candidates for their interest; only those selected for further steps will be contacted. FCLLP

As this position is trust and safety sensitive, a criminal record check may be required.

FCL embraces diversity and inclusion. We’re working to create a workforce as diverse as the communities we serve and an environment where every team member can bring their whole self to work. We believe all candidates should feel at home with us and fully participate during the recruitment process.

Job Info

• Job Identification 7156
• Job Category: Technical Support
• Posting Date: 05/02/2025, 04:41 PM
• Apply Before: 05/26/2025, 05:59 AM
• Job Schedule: Full time
• Locations: 401 - 22nd Street E Box 1050, Saskatoon, SK, S7K 0H2, CA (Remote)