System Driver - Resource and Time Management

CoFoMo Inc.; Montreal (administrative region); On-site; CAD 75,000 - 120,000; Full time

Job summary

CoFoMo Inc. in Montreal, QC, is seeking a resource management specialist to optimize Microsoft Dynamics 365 Project Operations within a structured governance framework.

You will collaborate with HR, Finance, Contract Management and Security teams to ensure data integrity, capacity planning and effective resource allocation across projects and programs. The role emphasizes data quality, process improvements and user support, with DevOps practices and cross-functional training to ensure smooth

Qualifications

• At least 1 year of experience with Dynamics 365 Project Operations.
• Experience configuring and operating information systems.
• Ability to operate in complex multi-unit environments.
• Understand business rules, configurations and release processes.
• Apply documentation and data quality best practices.

Responsibilities

• Manage resource data and related assignments.
• Support capacity management and resource allocation.
• Produce dashboards and reports on resources and performance.
• Collaborate with HR, Finance, Security and IT teams.
• Document processes and promote continuous improvement.
• Validate data quality and governance alignment.
• Oversee contracts, vendors, and external resources data.
• Assist in validation, stabilization and system improvements.

Skills

Dynamics 365 Project Operations

Data governance

Capacity planning

Resource allocation

Access management

DevOps practices

Azure DevOps

Microsoft 365

Tools

Dynamics 365 Project Operations

Microsoft 365

Azure DevOps

Other ERP/PM tools

Job description

Responsibilities

• Ensure integrated resource management within the project and portfolio management system;
• Structure, configure, and maintain data related to internal resources, project roles, job titles, assignments, availability, and capabilities;
• Control the quality, integrity and consistency of organizational data;
• Support integrated planning, capacity management and resource allocation;
• Produce and analyze management information relating to efforts, availability and performance indicators;
• Manage data associated with external resources, vendors, contracts, and service requests;
• Supervise contractual information, including hourly rates, commitment periods, efforts and consumption;
• Consolidate, validate and analyze data related to resources, contracts, access and user profiles;
• Identify discrepancies, inconsistencies and data quality issues and recommend appropriate corrective actions;
• Produce dashboards, monitoring reports and reports for the various bodies;
• Document operational processes, procedures and practices;
• Propose improvements to the resource management, contract management and access management processes;
• Ensure alignment of solution configurations with organizational requirements and governance frameworks;
• Collaborate with the Human Resources, Finance, Contract Management, Security, Infrastructure and Change Management teams;
• Participate in functional validation, stabilization and continuous improvement activities of the system.

Profile sought

• Have at least one (1) year of experience with Microsoft Dynamics 365 Project Operations;
• Demonstrate significant experience in the configuration, configuration, operation, support or evolution of information systems;
• Operate in complex organizational environments involving multiple business units;
• Understand business rules, repositories, application parameters, configurations, functional validations and release processes;
• Apply best practices in documentation, quality control and continuous improvement;
• Develop expertise in internal and external resource management, contract management and supplier monitoring;
• Be familiar with access management mechanisms, application roles, and associated control processes;
• Master the processes of integrated planning, capacity management and resource allocation;
• Interpret the contractual, administrative and financial processes related to the operation of an information system;
• Ensure the application of the principles of information security, data protection and access management;
• Integrate project, program and portfolio governance mechanisms into day-to-day operations;
• Use traditional, agile, hybrid project management approaches as well as DevOps practices;
• Leverage platforms such as Dynamics 365 Project Operations, Microsoft 365, Azure DevOps, or comparable solutions;
• Administer a request and incident management tool;
• Supporting stakeholders in the use and optimization of an information system;
• Analyze organizational, functional, technological and operational issues in order to recommend appropriate solutions;
• Demonstrate excellent coaching, knowledge transfer and user support skills.