System Administrator and Support Specialist

Ian Martin Group; Burnaby; Hybrid; CAD 90,000 - 120,000; Part time

Job summary

Raise is hiring a Unit4 System Administrator and Support Specialist in Burnaby, BC, to support, configure, and enhance the Unit4 Financial ERP ecosystem. You will work with IT and Financial Systems teams to ensure system performance, security, and compliance.

The role requires rolling up sleeves to implement integrations, manage data migrations, and support end users while collaborating with analysts, DBAs, and developers. This is a hybrid, on-site role with a 1-year contract term.

Qualifications

• 3+ years hands-on Unit4 ERP/ERPcr/Agresso, version 7.10+ preferred.
• Experience building Unit4 integrations using Extension Kit and Logic Apps.
• Strong SQL querying, troubleshooting and data migration skills.
• Familiarity with cloud, web services and virtualization.
• Good SDLC knowledge and project collaboration abilities.
• Able to explain technical concepts to non-tech stakeholders.

Responsibilities

• Configure, optimize, and maintain Unit4 Agresso ERP (7.10+).
• Monitor system stability and troubleshoot issues and errors.
• Develop and maintain SQL integrations and data mappings.
• Utilize Unit4 Extension Kit and Azure Logic Apps for workflows.
• Provide tier-2/3 end-user support and guidance.
• Maintain security roles and data privacy compliance.
• Collaborate with IT, analysts, DBAs and developers.

Skills

Unit4 ERP

SQL

Cloud computing

SDLC

Communication skills

Independent worker

Education

Bachelor's Degree or Diploma in CS/IT/Engineering or Finance/Business with tech focus

Tools

Unit4 Extension Kit

Microsoft Logic Apps

Azure

Web Services

Job description

Unit4 System Administrator and Support Specialist

• Contract End Date: 1 year
• Location: Burnaby, British Columbia

Raise is currently hiring a Unit4 System Administrator and Support Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client,a partnership of 12 municipalities - one Electoral Area and one treaty First Nation. That collaboratively plans for and delivers regional-scale services with its core services being drinking water, wastewater treatment and solid waste management.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The Unit4 System Administrator and Support Specialist in this role will collaborate with our clients internal Information Technology and Financial Systems teams. The successful candidate will play a critical role in supporting, configuring, and enhancing the Unit4 Financial ERP ecosystem (Unit4 Business World / Agresso v7.10+ and Unit4 ERPcr).Working closely with functional business analysts, database administrators, and integration developers, the Specialist will ensure peak system performance, maintain robust security and compliance, support custom integrations, and provide technical guidance across the organization.

Team Context

• The contractor will integrate into a collaborative ERP team consisting of:
• 5 Financial System Analysts
• 1 Senior Business Analyst
• 1 ERP Supervisor
• Dedicated Database Administration (DBA) Team
• Dedicated Integration Development Team

Responsibilities

• System Configuration & Maintenance: Configure, optimize, and maintain the Unit4 Agresso ERP system (version 7.10+ and Unit4 ERPcr) to meet evolving business needs.
• System Operations & Performance: Continuously monitor system stability and performance; proactively identify, troubleshoot, and resolve technical issues, system errors, and malfunctions.
• Integrations & Data Management: Support, develop, and maintain web services and SQL integrations. Write SQL queries, scripts, and procedures for data retrieval, troubleshooting, system maintenance, and data migration tasks.
• Modern Integration Tooling: Leverage Unit4 Extension Kit and Microsoft Azure Logic Apps to manage, support, and troubleshoot modern enterprise workflows and cloud integrations.
• User Support & Enablement: Deliver tier-2/3 technical support and end-user guidance, ensuring operational continuity across financial business functions.
• Governance & Security: Maintain system security role definitions, ensure compliance with data privacy regulations, and assist in developing operational policies and standard procedures for system usage.
• Cross-Functional Collaboration: Partner effectively with internal IT, Financial Systems Analysts, Senior Business Analysts, ERP Supervision, Database Administrators (DBAs), and Integration Developers.

Qualifications

• Minimum 3+ years of direct, hands-on experience supporting, configuring, and upgrading Unit4 ERP / ERPcr / Agresso systems (version 7.10+ preferred).
• Demonstrated experience building and supporting Unit4 integrations using Unit4 Extension Kit and Microsoft Logic Apps.
• Strong proficiency in SQL for querying, troubleshooting, integration mapping, and data migration activities.
• Practical knowledge of cloud computing environments, web services, and virtualization technologies.
• Familiarity with modern software development lifecycle (SDLC) methodologies and project management principles.
• Core Competencies & Working Attributes
• Superior analytical and troubleshooting capabilities with high attention to detail.
• Exceptional verbal and written communication skills; ability to convey complex technical concepts to non-technical stakeholders clearly.
• Proven capability to work independently with minimal oversight while collaborating effectively within a multidisciplinary team.
• Established ability to build and foster positive working relationships with internal stakeholders across IT and business units.
• Demonstrated commitment to maintaining confidentiality and managing sensitive corporate financial data appropriately.
• Education and Certifications
• Bachelor’s Degree or Diploma in Computer Science, Information Technology, Software Engineering, or Business Information Systems or Degree/Diploma in Finance, Accounting, or Business Administration (with strong technical minor):
• Nice to have certifications Unit4 ERP / Agresso System Administration Certification, Unit4 Extension Kit / Web Services Certification or Accreditation, Unit4 ERP Upgrade & Architecture Training, Microsoft Certified: Azure Developer Associate (AZ-204), Microsoft Certified: Azure Solutions Architect Expert (AZ-305) or Azure Fundamentals (AZ-900), Microsoft Certified: Azure Database Administrator Associate (DP-300) or legacy MCSE/MCSA, ITIL 4 Foundation (Information Technology Infrastructure Library) PMP (Project Management Professional) or Agile/Scrum Certification (PSM / CSM):

Additional Information

• Candidates will be required to provide 2 professional references at time of application
• Work Location: Hybrid (Minimum 2 days in-person at the Burnaby Office)

Equal Opportunity / Diversity Statement

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/