Switchboard Operator Registration Clerk

Interior Health; Nelson; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Employer-paid training

Employee & Family Assistance Program

Job summary

Kootenay Lake Regional Hospital in Nelson, BC, is seeking a Casual Switchboard Operator | Registration Clerk to join the team. The role involves operating the switchboard, registering patients, and handling cashier functions in a fast-paced hospital setting.

This casual position offers varied shifts that cover days, evenings, and on-call times, with opportunities to transition into permanent roles and access employer-paid training and wellness benefits.

Qualifications

• Grade 12, two years’ recent related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 w.p.m. or greater, dated within the past 48 months and must be issued from a valid institution only.
• Knowledge of medical terminology

Responsibilities

• Operate the switchboard, public address and paging systems and direct calls per policies.
• Register patients and direct patients/visitors; handle cashier functions and bed booking options.
• Respond to and monitor hospital alarms and emergency codes.

Skills

Typing 45 wpm

Education

Grade 12 with 2 years related experience

Job description

Position Summary

Kootenay Lake Regional Hospital has an exciting opportunity for a Casual Switchboard Operator | Registration Clerk to join their team in Nelson, BC!

This position works rotating days, evenings:06:45 to 13:00, 06:45 to 14:45, 06:45 to 14:53, 13:00 to 21:00, 13:00 to 21:08, 14:45 to 21:00, 07:30 to 14:30

Days off: Rotating

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

This position operates the switchboard, public address and paging systems accepting and directing calls from a variety of customers according to established policies, standards and procedures; receives and directs patients and visitors; registers patients; responds to and monitors hospital alarms and emergency codes; maintains physician on-call/vacation lists; and performs a variety of clerical duties related to receiving and registering of patients, identifying bed booking options, and cashier functions.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted).
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Medical Terminology Certificate
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Qualfications

Education, Training & Experience:

Grade 12, two year’s recent related experience or an equivalent combination of education, training and experience.

Ability to keyboard at 45 w.p.m. or greater, dated within the past 48 months and must be issued from a valid institution only. (non-supervised tests are not accepted)

Knowledge of medical terminology