Supportive Housing Specialist- Permanant Full Time

Good Shepherd; Hamilton; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Extended Health Benefit

Employee Assistance Program (EAP)

Professional development support

Education assistance

Positive work environment

Job summary

Good Shepherd is hiring for a position within Dorothy Day Place, providing low-barrier permanent supportive housing for women, trans and non-binary individuals. The role involves direct participant support, care planning, and advocacy in a trauma‑informed, anti-racist framework.

Expect tasks like cleaning, packing, lifting, and transporting within a residential program. Applicants should have at least 1 year in social services; residential experience is preferred.

Qualifications

• Minimum 1 year in social services
• Residential setting experience preferred
• Knowledge of feminist, anti-oppression, harm reduction principles
• Understanding Hamilton housing/homelessness context

Responsibilities

• Partner with participants to create individualized care plans
• Support safety planning and community integration
• Provide trauma-informed counselling and information on mental health and harm reduction
• Attend complex care planning meetings and accompany to appointments
• Support a welcoming, respectful housing environment
• Adapt to fast-paced work demands while maintaining safety procedures
• Participate in health and safety programs and comply with OHSA

Skills

Social services experience

Cultural safety

Trauma-informed care

Anti-racism practices

Client-centered approach

Flexibility in fast-paced environment

Education

Post-secondary education in related field

Job description

HOURS - Tuesday to Saturday. Rotation of days, nights and afternoons.

Rate of pay- $24.89/ Hourly

Reason for posting- For an existing vacancy

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - WOMEN's SERVCES - Dorothy Day Place

How You Will Make an Impact

Dorothy Day Place provides low-barrier permanent supportive housing to cis women, trans and non-binary individuals who have experienced chronic homelessness in the community. The program offers a hospitable and respectful environment for people who face significant personal and structural barriers to accessing and maintaining housing. Commitment to the provision of cultural safety and Trans/Gender positive space is prioritized. Dorothy Day operates within a trauma-informed, feminist, anti-racist/anti-oppressive framework and firmly rooted in harm reduction principles. This position is within a residential program and will require tasks such as cleaning, packing, lifting and pushing.

• A demonstrated commitment to the values of responsibility, availability, adaptability, quality, and dignity
• Work in partnership with program participants to establish individualized care plans, assist to develop and maintain safety plans, encourage community integration through the use of participant-driven self-help and special interest initiatives
• Provide supportive counselling, education and information on trauma, mental health and harm reduction
• Participate in complex care planning meetings and case conferences involving relevant clinical and community supports as well as provide accompaniment to community-based appointments
• Hospitality and availability are aided by providing an environment that is welcoming and dignified
• Demonstrate flexibility in the carrying out of work in response to participant and organizational needs and must be able to adapt to a fast-paced environment
• Responsible for participating in Good Shepherd's Health and Safety programs, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You'll Bring to Our Team

• A Minimum of 1-year experience working within the social service profession.
• Experience in a residential setting is preferred
• Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles
• Demonstrated understanding and ability to work in Hamilton's broader Housing and Homelessness serving sector with particular knowledge of Coordinated Access
• Knowledge, skills, and experience to support/enhance a service/residential environment that is culturally safe and Trans/Gender positive is essential
• Completion of post-secondary education in a related field
• A valid Ontario Driver's License (G) and ability to drive company vehicle is an asset
• An appreciation and understanding of a range of issues impacting cis women, trans and non-binary individuals including abuse, poverty, homelessness, mental health and substance use
• Valid CPR certification (or willingness to be certified)Demonstrated ability to work with individuals with diverse and complex health and psycho-social needs
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
• Fluency in a language in addition to English is an asset
• Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended Health Benefit

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.