Support Worker - Crisis Stabilization Program

Stonehenge-Therapeutic-Community-1; Guelph; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Enhanced vacation

Wellness days

RRSP matching

Health and dental benefits

Employee Assistance Plan

Professional development

Job summary

Stonehenge Therapeutic Community in Ontario seeks a dedicated Support Worker to join an interdisciplinary team. You will deliver practical and emotional supports to facilitate crisis stabilization and community reintegration, including transporting clients when needed.

Evening and weekend shifts rotate, with on-call duties. A college diploma or university degree in a relevant field is required, plus experience in addictions or mental health and a valid Ontario driver’s license.

Qualifications

• Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services.
• Minimum one year of progressive experience in addictions or mental health; trauma-informed care an asset.
• Experience with mental health or substance-use crisis situations.
• Knowledge of case management and service planning.
• Lived experience with addictions or mental health is an asset.
• CSC Clearance conducted by PWGS Canada.
• Standard First Aid/CPR Level C.
• Valid Ontario driver's license and reliable vehicle.

Responsibilities

• Support participants to achieve wellness goals related to substance use and mental health.
• Assist with crisis intervention plans and risk management.
• Support life skills development per client goals.
• Help with referrals to internal/external programs and services.
• Provide service navigation and appointment accompaniment as needed.
• Coordinate services with longer-term supports and discharge planning.
• Facilitate psycho-education and support groups.
• Engage in conflict resolution and maintain confidentiality.

Skills

Interdisciplinary teamwork

Crisis stabilization

Client support

Communication skills

Car and license

Education

College/University in mental health

CSC Clearance PWGS Canada

Tools

CaseWORKS

Job description

About the Role

The Crisis Stabilization program is an eight-bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term.

The Support Worker will work as a member of an interdisciplinary team providing a variety of practical and emotional supports to facilitate crisis stabilization and effective community re-integration. Transportation of clients may be required; Evening/weekend work is required on a rotational basis.

Hours of Work

• Days (7:30am-5:30pm)
• Hours are scheduled on a 2-week rotation and includes working every second weekend. Work on statutory holidays is required where the day falls on the regular working day.
• On call work is required on a rotational basis, in addition to regular schedules (overnight staff excluded).

Role Type

Full time, 1 position available

Why Work for Stonehenge?

• Enhanced vacation offered to all staff
• Paid Wellness days
  
• RRSP matching plan
• Health and dental benefits (no employee co-pay)
  
• Employee and Family Assistance Plan available to all staff
• Personal and professional development opportunities
  

Qualifications

• Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services
• Minimum one year of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
• Experience working with individuals experiencing mental health and/or substance use-related crisis
• Experience in social service settings with working knowledge of case management systems and planning techniques
• Lived experience related to addictions and/or mental health an asset
• CSC Clearance conducted by PWGS Canada
• Standard First Aid/CPR Level C
• Reliable Vehicle, Ontario Driver's license (G2 or G)
• Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider (overnight staff excluded)
• Willing to transport clients to appointments in your own vehicle (overnights excluded)
• Travel within the Wellington Guelph area

Role Overview

Client Support

• Support participants in achieving the wellness goals they have identified in relation to substance use, mental health, and other domains of life
• Support plans for crisis intervention and risk management
• Support life skills development as identified in the clients personal goals
• Assist with making referrals to internal and / or external programs or services, as appropriate
• Assist participants to connect to local resources by providing service navigation support and appointment accompaniment when necessary
• Support the coordination of services with longer term supports, as appropriate
• Support comprehensive and collaborative discharge planning
• Facilitate psycho-education and support groups for participants in the house
• Engage in conflict resolution as necessary
• Maintain appropriate confidentiality and documentation standards as required by the Agency

Program Support

• Monitor the Crisis Stabilization environment (building)
• Conduct bed checks
• Provide medication to clients and complete required documentation
• Monitor withdrawal symptoms as necessary using withdrawal monitoring scales
• Participate in program development as needed
• Some light cooking and housekeeping responsibilities required, including room inspections and turnover upon client discharge, laundry, and sanitization of common spaces
• Provide education to community partners as required
• On a rotational basis, provide on-call services during evenings and weekends (overnights excluded)
  

Administration and Reporting

• Involvement in program evaluation, data collection/input into CaseWORKS

Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.