Support Services Attendant - Transitional Health

Shannex Incorporated; Bedford; On-site; CAD 32,000 - 42,000; Full time

Job summary

Shannex Incorporated is seeking a Full-time Support Services Attendant for the West Bedford Transitional Health team. You will assist with housekeeping, laundry, and general facility support to help patients transition safely from hospital to home.

Responsibilities include cleaning, laundry, inventory, and ensuring supplies are stocked. Candidates should have at least a high school diploma and one year of related experience, with First Aid/ CPR as an asset.

Qualifications

• High School/ GED completion.
• Minimum of one year experience in commercial housekeeping and/or laundry.
• Ability to learn and work in fast paced environment.
• Ability to safely use chemical cleaning agents and equipment.
• Experience communicating with customers to meet needs in a polite, courteous manner.
• First Aid and CPR certification considered an asset.
• Bilingualism in French and English considered an asset.
• Criminal record check and vulnerable sector check may be required.

Responsibilities

• Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
• Sweeps, dusts, and wets mops floors.
• Cleans sinks, toilets and bath facilities.
• Fills and replenishes supplies in resident rooms and units.
• Empties and cleans trash receptacles and handles trash area.
• Sorts laundry and operates washing/drying equipment.
• Counts linen used and tracks by area; maintains organization.
• Performs inventory and replenishes cleaning supplies.

Skills

Customer service

Communication skills

Safety awareness

Adaptability

Education

High School or GED

Tools

Cleaning equipment

Laundry equipment

Job description

If you take pride in being compassionate, honest, professional, and safe, consider a rewarding career as a Full-time Support Services Attendant with our West Bedford Transitional Health team, where you will help redefine how patients transition from hospital to home.

This innovative facility integrates data and technology into patient assessment, care delivery, and communication, while providing specialized, person-centred support for individuals who no longer require hospital-level treatment but need additional care to safely return home or transition back into their community. Our team is committed to dignity, safety, and clinical excellence in every interaction.

Meaningful Benefits

You will be surrounded by supportive and talented team members dedicated to helping patients successfully transition from hospital care back to their homes and communities. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement in an environment where integrity, teamwork, and safety are at the heart of everything we do. At the end of every day, you will know you’ve made a meaningful difference in the lives of our patients and their families.

Additional Benefits Include

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
• Sweeps, dusts, and wet mops floors
• Cleans sinks, toilets and bath facilities
• Fills and replenishes supplies in resident rooms, nursing units, and rest rooms.
• Empties and cleans trash receptacles and places trash in compactor and/or trash pickup area
• Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)
• Operates washing machine using proper washing formulas
• Operates dryer and extractor; loads clean, wet laundry into the machine, sets dials so the laundry is dried or damp-dried appropriately and unloads the machine
• Sorts clean laundry into appropriate baskets or racks; counts linen needed for each area as per linen quota and puts on cart; notes name tags on resident clothing and puts on correct rack
• Checks laundry for tears, holes, missing buttons, etc. and forwards clothing needing repair to the seamstress.
• Completes inventory on a regular basis
• Order supplies as requiredReplenishes laundry cleaning chemicals as required

About You

• High School/ GED completion
• Minimum of one (1) year experience in commercial housekeeping and/or laundry required
• Ability to learn and work in fast paced environment
• Ability to safely use chemical cleaning agents and equipment
• Experience working and communicating with internal and external customers to meet their needs in a polite, courteous, and cooperative manner
• Proof of valid First Aid and CPR certification considered an asset
• Bilingualism in the French and English languages considered an asset
• Previous experience in working in a long-term care an asset
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment