Position Overview
The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).
Key Accountabilities
Position Accountabilities
- Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).
- Complete a high volume of work accurately.
- Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.
- Provide routine support to visiting lawyers which includes:
- ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;
- ensuring principals know who to contact for document support during and after hours; and
- liaising with visiting lawyer’s assistant to coordinate and confirm travel arrangements and requirements upon arrival.
- Prepare binders (i.e. Cerlox), closing folders and closing books.
- Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.
- Assist with ad hoc duties as required (e.g. data entry).
Attributes & Experience
- 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).
- Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.
- Experience using an electronic document management system would be an asset.
- Strong client service orientation combined with the ability to manage multiple client needs at the same time.
- Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
- Ability to work well independently and collaboratively within a team environment.
- Excellent communication (verbal and written) and interpersonal skills.
- Exceptional attention to detail.
- Ability to follow instructions and standard work processes to perform routine tasks.
- Ability to quickly adapt and learn new technology.
Additional information
This is a part-time, in-office position requiring weekend availability. Shifts are scheduled on Saturdays and Sundays from 10:00 AM to 6:00 PM.