Supplements Department Manager

Goodness-Me; Hamilton; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Extended Health Benefits

20% discount

Employee Assistance Program

Safe workplace

Primarily daytime hours

Job summary

Goodness-Me in Hamilton is seeking a Retail Manager to enhance the customer experience in the supplement department. In this role, you will connect with customers, maintain inventory levels, and manage team performance.

The ideal candidate has 1-3 years of retail management experience, particularly in health-related products. The position offers daytime shifts, a discount, and extended health benefits, contributing to a strong work-life balance.

Qualifications

• 1-3 years of previous retail management experience, preferably in supplements, herbal remedies, and personal care products.
• Experience in maintaining operational excellence in retail stores.
• A strong understanding of or education in Holistic Nutrition or Natural Health is required.

Responsibilities

• Ensure a highly positive experience by enthusiastically greeting each customer.
• Build and maintain relationships with new and returning customers.
• Assist in rolling out new policies and ensure team members are compliant.

Skills

Retail management experience

Sales forecasts

Customer service

Holistic Nutrition knowledge

Operational excellence

Job description

Your day-to-day:

In this role, you will connect with people every single day, and help make a positive impact on their lives – and trust us – they will come back and ask for you personally! You will get to work with our suppliers to gain valuable knowledge on new and existing products.

• Ensure a highly positive Goodness Me! experience by enthusiastically greeting each customer, offering assistance, recommending appropriate products, and providing relevant information.


• Maintain a high level of product and service knowledge.


• Maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.


• Build and maintain relationships with new and returning customers.


• Replace used stock, rotate current stock, and ensure satisfactory inventory levels.


• Participate in merchandising and promotional activities.


• Assist with inventory management.


• Assist with cleaning and ensure an orderly supplement department.


• Execute performance management conversations with team members within the department.


• Assist in rolling out new policies and ensure team members are compliant.

What you bring:

• 1-3 years of previous retail management experience, preferably in supplements, herbal remedies, and personal care products


• Experience in maintaining operational excellence in retail stores (payroll, shrink and inventory management, etc).


• A solid understanding of sales forecasts for establishing key targets for the department.


• Driven and self-motivated with a strong work ethic.


• A strong understanding of or education in Holistic Nutrition or Natural Health is required


• Hours of work are primarily daytime shifts, with evening/weekend availability.

Extra Goodness

Because wellness isn’t just for our shoppers:

From our emphasis on a healthy work-life balance, to a strong culture of promoting from within and opportunities for skills development training, working at Goodness Me! isn’t just a job; it’s a healthy career!

Other perks include:

• Extended Health Benefits


• 20% discount


• Employee Assistance Program


• Safe, respectful, and inclusive workplace


• Primarily daytime hours

Pay: $19-$22 an hour

This posting is for an existing vacancy.