Supervisor, Nutrition Services

Kensington Health; Toronto; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

Kensington Health in Toronto, ON is seeking a Supervisor, Nutrition Services to lead the Food Service Department across production, internal catering, and resident services. You will ensure a high-quality, cost-effective program aligned with regulatory requirements and facility policies.

The role focuses on staff supervision, menu planning, scheduling, training, and safety compliance, with regular interaction with the Dietitian, Manager, and multidisciplinary teams.

Qualifications

• Minimum 2 years dietary supervision/management experience in long-term care.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices and legislation.
• Knowledge of and experience with Food Service software systems.

Responsibilities

• Supervise the Food Services department and staff performance.
• Plan menus for resident services and internal catering.
• Prepare work schedules and ensure coverage for all shifts.
• Complete RAI MDS documentation as required.
• Conduct monthly health, safety inspections and incident reporting.

Skills

Leadership

Organizational skills

Time management

Multi-tasking

Communication skills

Customer focus

MS Office

Education

Dietary management program

CSNM member

Tools

Food Service software

Job description

Life at Kensington Health

At Kensington Health, we are proud to have built a community where people can bring their full selves to work. As a not-for-profit, we believe in the work we do every day. It's what motivates us, inspires, and propels our bold vision forward: a better life for everyone.

Diversity is at the heart of who we are and at Kensington, we celebrate our differences, knowing that creating safe, inclusive, and equitable spaces in healthcare strengthens our bold vision: building a better life for everyone. Our Diversity, Equity, and Inclusion efforts are guided by our DEI Strategy as we continuously strive to offer equal opportunities for all.

Our people are what make Kensington Health such a special place to work, learn, and grow and delivering exceptional health care to our community – and beyond – is what keeps people here for years. Interested in reimagining community-delivered care with us? Check out our open roles!

Job Overview

The Supervisor, Nutrition Services is responsible for the daily operations of the Food Service Department in the assigned area(s), such as production, internal catering, resident/client services, etc.

The supervisor ensures an optimal, high quality, efficient and cost-effective food program for residents/clients, staff and visitors by maintaining a program consistent with the Fixing Long Term Care Homes Act and its Regulations as well as Public Health guidelines.

Shift Assignment: Every Other Tuesdays, Fridays, and Weekends, from 12:30pm to 8:30pm. Holiday Availability is required.

Responsibilities

Professional People

• Supervises the Food Services department and all its employees, including food preparation, production sheet updates, i.e., daily temp. records, menus are posted correctly, equipment is operational and safe, food samples set aside as per Public Health, etc.

• Assists with planning menus for resident services, community service program dining, and other internal catering.

• Assists with planning of preparation and service of meals and nourishment following specified menu and standardized recipes for both resident services and community services programs.

• Assists with preparation of employee schedules and ensures proper coverage for all shifts and vacancies.

• Completes employee performance appraisals, disciplinary and grievance proceedings and ensures staff complete mandatory education/training.

• Plans and makes recommendations to improve department functions, program and procedures with Manager and Dietitian.

• Attends internal meetings and implements necessary processes, improvements or changes within the department.

• Identify hazards and ensures corrective action and reports potential hazardous situations to the Administrator of the facility, and or Occupational Health and Safety Committee.

• Monitors leftovers post meal service and makes appropriate suggestions/adjustments.

• Participates in Food Committee and/or Resident Council meetings related to food services as required and notifies the residents accordingly of menu changes.

• Participates in meal rounds to ensure therapeutic diet compliance.

• Consults with Team Leads and Dietitian concerning resident/client diet compliance, seating issues and eating problems.

• Participates in the recruitment/selection and onboarding of new staff.

• Participates in the resident admission process in the absence of the Dietitian/Manager.

• Inputs resident profile, diets, likes/dislikes and snacks into PCC.

• Complete RAI MDS documentation (RAPS) as required within RAI-MDS timeline.

• Attends Multidisciplinary Conferences (MDC) and completes documentation as needed.

• Orders food based on menu requirements and food cost.

• Updates production and therapeutic sheets.

• Completes month-end inventory.

• Completes daily supervisor and monthly health & safety inspections for the department, including completing incident reports, Forms 7’s, etc.

Safety Responsibilities

• Responsible for working safely in compliance with accepted safe work practices, procedures and legislated health and safety standards. Employees must: use and wear the equipment, protective devices and personal protective equipment as required; report hazards, accidents, and the absence of or defect in any equipment or protective device; attend all required health and safety training; and follow all established safe work procedures.

Qualifications

Required Skills and Abilities

• Strong leadership skills to direct the work of employees.

• Superb organizational, time management and multi-tasking skills.

• Excellent oral and written communication skills are essential.

• Customer-focused with high emphasis on building and maintaining relationships with clients.

• Proficiency in the use of Microsoft Office Suite software.

Required Knowledge and Experience

• Minimum 2 years dietary supervision/management experience in long-term care setting, an asset.

• Experience managing employees within a unionized setting.

• Knowledge of Occupational Health & Safety practices, principles and legislation.

• Knowledge of and expertise in one or more Food Service software support system is an asset.

Required Professional Designations/Certificate

• Post-secondary education in dietary management and the successful completion of a recognized Food Services Program, required.

• Active member of the Canadian Society of Nutrition Management (CSNM).

• Member of a recognized Food Service Supervisor’s Association.

Kensington Health is an equal opportunity employer and encourages applicants from equity seeking groups. Kensington Health is committed to providing reasonable accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.