Supervisor, Integrated Investment & Operations

Horizon Media Inc.; Toronto; Hybride; CAD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Horizon Media Inc. seeks a Supervisor, Integrated Investment & Operations to oversee operational excellence and lifecycle management of digital campaigns across client accounts. You will translate blocking charts into Mediaocean Prisma BBP orders, maintain them during flight, and reconcile at campaign close.

The role requires deep expertise in media buying platforms and ad tech workflows, plus strong cross-functional leadership to align Planning, Investment and Finance teams.

Qualifications

• 3–5 years of hands-on experience in media operations, investment, or campaign management.
• Advanced proficiency in Mediaocean Prisma.
• Deep understanding of Book, Bill & Pay workflows and invoice reconciliation.
• Strong analytical, organizational, and communication skills.

Responsabilités

• Order Management & System Synchronization: Build, manage, and audit IOs and BBP line items in Mediaocean Prisma.
• Ensure 1:1 parity between blocking charts and Prisma structures across partners, tactics, and flight dates.
• Facilitate real-time revisions and budget shifts with updated Prisma orders and vendor IOs.
• Oversee Pre-Launch Setup & QA: create estimates and client taxonomy as part of campaigns.
• Monitor in-flight pacing, delivery, and discrepancy tracking between Prisma, ad servers, and vendor reports.
• Support monthly actualization, invoice discrepancies, and vendor payments with Finance.
• Act as primary hub between Strategy/Planning, Investment, and Billing/Finance teams.
• Mentor junior staff on Prisma order entry, workflows, and QA procedures.

Connaissances

Media buying platforms

Cross-functional leadership

Analytical skills

Communication

Outils

Mediaocean Prisma

Description du poste

Job Description Position Summary

The Supervisor, Integrated Investment & Operations is responsible for overseeing the operational excellence and lifecycle management of digital media campaigns across assigned client accounts. This role serves as the central operational hub connecting Media Planning, Investment and Finance. The Supervisor ensures that all campaign details on client-approved blocking charts are accurately translated into Mediaocean (Prisma) Book, Bill & Pay (BBP) orders, actively maintained throughout flight, and reconciled flawlessly at campaign close. The ideal candidate pairs deep expertise in media buying platforms and ad tech workflows with rigorous attention to detail and cross-functional leadership.

Key Responsibilities

• 1. Order Management & System Synchronization (Book, Bill & Pay)
  • Order Creation & Maintenance: Build, manage, and audit all media authorizations, insertion orders (IOs), and Book, Bill & Pay (BBP) line items in Mediaocean (Prisma).
  • Blocking Chart Parity: Ensure strict 1:1 synchronization between client-approved media flowcharts/blocking charts and Prisma procurement structures across all media partners, tactics, placements, and flight dates.
  • Change Order Management: Facilitate real-time revisions, budget shifts, and schedule reallocations, ensuring corresponding Prisma buy orders, billing parameters, and vendor IOs are updated promptly.
• 2. Campaign Lifecycle & Workflow Orchestration
  • Pre-Launch Setup & QA: Oversee campaign setup workflows, including creating estimates and client taxonomy generation.
  • In-Flight Stewardship: Partner with Activation and Business Solutions teams to monitor pacing, delivery, and discrepancy tracking between Prisma, ad servers, and vendor reports.
  • Billing & Financial Reconciliation: Support monthly actualization, clearance of invoice discrepancies, and vendor payment approvals by working with Operations and Finance to prevent billing bottlenecks and maintain clean audit trails.
• 3. Cross-Functional Coordination
  • Internal Hub: Act as the primary operational liaison between Strategy/Planning, Investment, and Billing/Finance teams.
  • Vendor Governance: Issue official vendor Insertion Orders (IOs), manage terms/attestations, and resolve delivery, tracking, or billing disputes alongside Business solutions and Activation teams.
  • Process Optimization: Identify operational friction points across the campaign lifecycle and implement standardized templates, naming conventions, and QA checklists.
• 4. Team Leadership & Quality Assurance
  • Mentorship & Development: Train, mentor, and supervise junior operational staff (Associates / Coordinators) on Prisma order entry, workflow standards, and troubleshooting procedures.
  • Audit & Compliance: Conduct regular internal audits on active accounts to maintain standard operating procedures (SOPs) and data integrity across all systems.

Qualifications

• Experience: 3–5 years of hands-on experience in media operations, investment, or campaign management within an agency environment.
• Platform Proficiency: Advanced proficiency in Mediaocean (Prisma).
• Workflow & Billing Expertise: Deep understanding of agency financial workflows, media billing cycles (Book, Bill, Pay), media authorizations, and invoice reconciliation.
• Organizational Acumen: Exceptional analytical, organizational, and problem-solving skills with a high degree of precision and accountability.
• Communication: Strong interpersonal and communication skills to effectively manage relationships across cross-functional internal teams and external media partners.

Disclosures The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract of employment and are subject to change at the discretion of the employer. In our recruitment process, we may use AI-powered tools to help identify potential candidates for this role. Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email the following: [e-mail]

Salary Range 65,000.00 CAD - 80,000.00 CAD #LI-KK1 #LI-HYBRID #HMI

Disclosures: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract of employment and are subject to change at the discretion of the employer. In our recruitment process, we may use AI-powered tools to help identify potential candidates for this role. Applicants with disabilities who may need a reasonable accommodation during the interview/hiring process should email the following: [e-mail] Salary Range $65,000.00 - $80,000.00

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