Director, Business Solutions

horizonmedia; Toronto; Sur place; CAD 90 000 - 130 000; Plein temps

Résumé du poste

Horizon Media in Toronto seeks an experienced leader to guide the Business Solutions Team in translating client goals into integrated media strategies. You will oversee planning, analytics, and client communications to drive growth and client satisfaction.

Collaborating with senior leaders, you will shape strategic approaches, manage deliverables, and mentor talent while fostering a diverse, inclusive culture across projects and clients.

Qualifications

• Demonstrated ability to lead and develop a media planning team.
• Strong client relationship management and strategic thinking.
• Excellent written and verbal communication skills.

Responsabilités

• Translate client goals into strategic, integrated media solutions.
• Collaborate with VP/SVP on strategic marketing approaches and teams.
• Ensure adherence to processes and timely workflows.
• Oversee final reporting and present findings to clients.
• Build strategic frameworks for plans and lead client meetings.
• Lead client relationship development and cross-team collaboration.

Connaissances

Team leadership

Client relationship management

Written & verbal communication

Strategic planning

Analytical skills

Outils

Excel

PowerPoint

Word

Media research tools

Description du poste

Job Description

Who We Are

Horizon Media , founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging.

At Horizon, we understand the value that different perspectives can bring to our clients and culture; DEI is our DNA. We strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You'll Do

45% - Strategic Planning & Leadership

• Guide the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach
• Collaborate with the VP and SVP on strategic marketing approach, leading the translation of client goals with the Business Solutions team, activation teams, consumer insights teams and media partners
• Ensure team is following internal and external processes and cadences for streamlined and timely workflow
• Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client
• Build and oversee strategic framework for all plans and lead presentations
• Lead the team's understanding of client's business and uncovering of motivations/needs

30% - Client Relationship Development

• Maintain positive rapport and champions trust with the client
• Lead team in producing insights from Horizon resources/tools to collaborate with partner and creative agencies to offer clients holistic business solutions
• Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions
• Act as client's "go-to", having a voice in meetings and providing POVs

15% - Team Management & Supervision

• With leadership and support from senior leaders, manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables
• Ensure client deliverables are completed in a timely matter, understanding team's bandwidth
• Provide ongoing, real-time, performance feedback to ensure continued team growth
• Proactively provide team opportunities for career growth (I.e. Horizon training programs)
• Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills
• Conduct team members' performance reviews, coaching to maximize success
• Promote the work of both junior and senior team members, set a positive team environment
• Participate in the interview process for junior team members

10% Relationship Management

• Develop and maintain relationships with key leaders across various Horizon departments, in order to collaborate and lead conversations for your client business solutions
• Responsible for leading client meetings and presentations

Who You Are

• A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients
• A strong team leader with people management skills
• Comfortable providing and receiving constructive feedback
• A problem solver with the ability to develop creative solutions
• Nimble and flexible with ability to oversee multiple deliverables and client requests
• A supporter of and advocate for diversity, equity and inclusion

Preferred Skills & Experience

• 7+ years of experience in media planning and strategy
• Strong understanding of marketing principles, analytics and media trends
• Strong leadership skills and experience developing media professionals, ability to manage a team
• Experience in a client relationship management role
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources

Certificates, Licenses and Registrations

There are no requirements for certificates, licenses and registrations

Physical Activity and Work Environment

There are no requirements for physical activity and work environment

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subjec