Supervisor, Full Time

COMPASS GROUP CANADA; Hamilton; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Great place to work culture

Learning and development opportunities

Job summary

Compass Group Canada, operating under Chartwells in Hamilton, seeks a Supervisor to lead housekeeping operations at 728 Sanatorium Road. The role supervises staff, ensures adherence to infection control and safety standards, and manages scheduling and inventory within approved budgets.

The ideal candidate has 2+ years in housekeeping supervision, union experience preferred, strong budgeting acumen and excellent communication and problem-solving skills.

Qualifications

• At least two years of housekeeping supervisory experience.
• Strong emphasis on infection control and health & safety.
• Experience in a unionized environment is preferred.
• Understanding budgeting processes and profit/loss concepts.
• Excellent problem-solving and analytical skills in both one-on-one and group settings.

Responsibilities

• Supervise, train and inspect housekeeping staff.
• Manage personnel processes including hires, evaluations and terminations.
• Coordinate housekeeping and linen department activities with emphasis on infection control and health & safety.
• Oversee budgeted costs and inventory, ensuring expenditures stay within approved amounts.
• Ensure staff attendance, scheduling and shift coverage; distribute assignments and monitor security of keys and equipment.
• Maintain high standards of cleanliness and service and conduct staff training as assigned.

Skills

Housekeeping supervision

Infection control

Budgeting awareness

Communication skills

Problem-solving

Tools

Computer skills

Job description

## Supervisor, Full Time**Req ID:** SUPVI008100 **Category:** Facility Services **Brand:** Chartwells **Employment Status:** Hourly **Starting Rate:** $22.00 CAD **Location:** 728 Sanatorium Road, Hamilton, ON**Posting Date:** 2026-09-15Apply## SHARE THIS JOB### Who Are We?You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.**Why work with Chartwells?** We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit’s standards.Essential Duties and Responsibilities:Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement. Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety. Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site. Develop and follows appropriate policies, procedures, job routines to meet the needs of the site. Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts. Ensure assigned staff have reported to work and clocked in properly; document late or absent employees. Document call offs, and replace for any shift and coordinate assigned staff breaks. Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift. Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys. Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies. Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.Qualifications:Do you have what it takes to be one of our Housekeeping Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:At least two (2) years of Housekeeping Supervisory experience. Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety. Previous experience working in a unionized environment is preferred. Understanding of budgeting processes and awareness of profit and loss concepts. Excellent problem-solving and analytical skills both one-on-one and in group situations. Ability to work under stressful conditions. Ability to communicate effectively in written format and oral presentations. Excellent administrative and organizational skills and an ability to prioritize Excellent computer skills.## What’s in it for you?* **Join an award-winning culture.** We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.* **The opportunities with us are endless.** As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.* **Health & Safety.** The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.* **Health Benefits.** For our eligible associates, we offer comprehensive health, vision, and dental care coverage.* **A Focus on Mental Health and Wellness.** Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.* **We are as diverse as our guests**. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.For accommodation requests during the hiring process, please contact [e-mail] for further information.