SUPERVISOR FACILITIES MANAGEMENT

City of Toronto; Toronto; On-site; CAD 94,000 - 129,000; Full time

Job summary

The City of Toronto is seeking a Supervisor for Facilities Management to oversee the operation, maintenance, and cleaning of Paramedic Services' facilities. This full-time position involves managing staff, ensuring compliance with health standards, and participating in budget management for facility operations.

Qualifications

• Considerable experience in managing operations in critical environments.
• Experience supervising unionized staff and contractors.
• Ability to manage projects effectively.

Responsibilities

• Supervise and motivate facilities staff and contractors.
• Oversee maintenance and repair of Paramedic Services' facilities.
• Implement policies regarding program-specific requirements.

Skills

Leadership

Project Management

Conflict Resolution

Innovation

Problem Solving

Teamwork

Communication

Education

Post-secondary education or equivalent

Trade licence relevant to the role

Tools

Microsoft Office Suite

SAP

Job description

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Join to apply for the SUPERVISOR FACILITIES MANAGEMENT role at City of Toronto

• Job Category: Buildings, Property Operations & Real Estate
• Division & Section: Toronto Paramedic Services, PS Operational Support
• Job Type & Duration: Full Time, Permanent Vacancy
• Shift Information: Monday to Sunday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 06-June-2025 to 20-June-2025
  
  

• Job ID: 55392
• Job Category: Buildings, Property Operations & Real Estate
• Division & Section: Toronto Paramedic Services, PS Operational Support
• Work Location: 4330 Dufferin Street, Toronto, ON M3J 2X2
• Job Type & Duration: Full Time, Permanent Vacancy
• Salary: $94,905.00 - $128,386.00
• Shift Information: Monday to Sunday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 06-June-2025 to 20-June-2025
  
  

Job Summary

Ensures proper operation, maintenance and cleaning of all Paramedic Services' facilities and properties, including stations, posts, District Offices (Hubs), shared Fire and Paramedic Services headquarters administrative building, the Central Ambulance Communications Centre, secondary communications facilities, Fleet & Equipment Services facilities and the Materials Management Warehouse.

Major Responsibilities

• Implements detailed plans and recommends policies/procedures regarding program-specific requirements.
• Supervises and motivates unionized staff and assigned project staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff, including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Supervises contractors directly as required (e.g., security, furniture, IT, cleaners for specialized dispatch telecommunications consoles and secure Central Ambulance Communications Centre.)
• Supervises facilities work performed by the Facilities Management Division, City's Corporate Security Division and third-party contractors in Paramedic Services' facilities and properties.
• Attends contractor site meetings to ensure compliance with Ministry of Health facilities requirements, in particular, the 100% provincially-funded, Central Ambulance Communications Centre, in accordance with the provincial performance agreement, the Ambulance Act and associated regulations.
• Provides input into and assists the Commander in all security-related issues, including Divisional Assignment Authority (Prox-Card clearances and assignments), risk threat assessments, and needs analyses.
• Provides input into and assists the Commander in all State of Good Repair (SOGR) related issues in Paramedic Services' facilities and properties.
• Ensures the proper maintenance, repair and cleaning of all Paramedic Services' facilities by the Facilities Management Division and third-party contractors to ensure compliance with Ministry of Health Service Audits every three (3) years.
• Provides input into, monitors, and administers assigned budget, capital assignments, and projects in a timely fashion, ensuring that all work is in compliance with approved budgets and reporting procedures, on schedule with the highest technical and professional standards and to the client's satisfaction.
• Ensures expenditures are controlled and maintained within approved budget limitations.
• Makes recommendations to the Commander with regards to service optimization and business process simplifications that could result in alternate service delivery/contracting out, restructuring, changes in staffing levels, downsizing and resource allocation.
• Provides support in the preparation and oversight of RFQs, LVQs, DPOs, CROs as needed for small capital and operational requirements.
• Provides direction to Facilities Management staff and contractors as necessary.
• Monitors compliance with the Facilities Management Service Level Agreement (SLA) during day-to-day custodial, building operation and maintenance as well as during State of Good Repair work.
• Provides input into and assists the Commander regarding building systems requiring maintenance and/or replacement during the twice-yearly shutdown of the critical building infrastructure.
• Ensures the safe operation, installation, and repair of all heating, cooling, plumbing, electrical systems, life safety systems and architectural/structural systems, disposal of hazardous waste and dangerous substance management to applicable codes and city standards.
• Monitors the Preventative Maintenance Programs on all buildings systems and audits and tracks the life cycle of building equipment for replacement.
• Ensures the critical station systems required for 911 operations remain readied, safe and efficient, in compliance with the Ministry of Health, Ministry of Transportation and City Fleet directives (e.g., plug-in cord reels and electric vehicle charging stations are operational.)
• Ensures that unit activities are in compliance with applicable codes, divisional standards, City Bylaws and that all facilities' legislative requirements are met, including but not limited to those covered under the Ambulance Act of Ontario.
• Ensures third-party contractors are trained in Health and Safety regulations and City Policies, and specific work requirements in the unit.
• Expedites work and ensures divisional satisfaction is met by providing timely, safe and cost-effective delivery of services
• Conducts site visits and quality assurance audit inspections and site visits with contractors, as required.
• Responsible for the review and initial approvals of costs for work done by contractors, interdivisional charges and recoveries, as well as utilities.
• Maintains a performance evaluation process for contractors and consultants.
• Participates in the identification of major capital projects.
• Works with the Corporate Real Estate Management (CREM) Facilities Management staff and consultants to troubleshoot and resolve potential issues.
• Works with staff of the CREM Project Management Office to ensure capital plans are coordinated, prioritized and delivered to maintain facilities in a state of good repair for Paramedic Services.
• Provide fiscal oversight and approvals of operational expenditures related to Paramedic Services locations.
• Ensures compliance with safety matters under Occupational Health and Safety legislation.
• Provides 24/7 coverage for onsite response to emergencies.
• Assists with the implementation of Divisional and Corporate procurement policies and procedures.
  
  

Key Qualifications

• Post-secondary education or possession of a trade licence relevant to the role or related to the responsibilities or equivalent combination of education and experience.
• Considerable experience in the management of 24/7 operations and maintenance of mechanical, electrical, and control systems in a critical environment facility, ensuring the highest level of efficiency without disruption to the business.
• Considerable experience in a Supervisory role overseeing unionized staff and/or third-party contractors while providing work direction and holding people accountable. Fostering collaboration and promoting energy and enthusiasm to maximize productivity.
• Considerable experience managing projects, scheduling and coordinating work activities of staff and contracted professionals.
• Considerable experience in and understanding of Plumbing, Mechanical/ Electrical systems, HVAC, Fire and Life Safety, Security and Building Automation systems.
• Experience in developing and managing operating-based budgets.
• Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's Licence and the ability to obtain a City driver's permit.
  
  

You Must Also Have

• Comprehensive knowledge of common building operational policies and various related Acts/codes/standards, e.g., the electrical code, plumbing code, T SSA, Fire Code, Building Code, Occupational Health and Safety Act, Construction Lien Act and Accessibility for Ontarians with Disabilities Act.
• Demonstrated success in developing and implementing preventative maintenance plans.
• Able to proactively communicate, plan and organize work with minimum direction.
• Self-starter and effective decision-maker with a track record demonstrating innovation, problem-solving and conflict resolution skills, promoting organizational performance and continuous improvement and the ability to promote and foster teamwork.
• Proficient in the use of Microsoft Office Suite (Word, Excel, and Outlook) and SAP (including CMMS), and possess strong written, verbal and people skills.
• Ability to create briefing notes and other documents and client communication as required for effective communication.
• Ability to succeed in ambiguous, changing and non-standard environments. May be required to work on-call, evenings and weekends as required to support 24/7 operational requirements.
  
  

Asset

• Real Property Administrator (RPA) or Facilities Management Professional (FMP)
• Comprehensive knowledge of the Toronto Accessibility Guidelines (TAG) or other job related qualifications.
  
  

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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