supervisor, customer service representatives - financial services

Government of Canada; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

The Government of Canada is seeking a dedicated individual to coordinate work activities, prepare reports, and train staff. This role requires strong organizational skills and attention to detail, ensuring team success in a fast-paced environment. Candidates should be focused, accurate, and proficient in MS Office tools.

Benefits

Paid time off (volunteering or personal days)

Team building opportunities

Qualifications

• Experience in coordinating activities and establishing work schedules.
• Ability to train staff and conduct performance reviews.
• Proficient in using MS Office for report preparation.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Prepare and submit reports.
• Train staff/workers in job duties, safety procedures, and company policies.

Skills

Client focus

Organization

Accuracy

Tools

MS Office

Job description

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Prepare and submit reports
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Co-ordinate, assign and review work

Supervision

Experience and specialization

Computer and technology knowledge

• MS Office

Additional information

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Accurate
• Client focus
• Organized
• Bonus

Other benefits

• Paid time off (volunteering or personal days)
• Team building opportunities

About the company

Notice

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