Supervisor, Client Services

Government of Yukon; Whitehorse; Hybrid; CAD 74,000 - 86,000; Full time

Job summary

The Government of Yukon, Executive Council Office - Yukon Water Board Administration, is seeking a permanent, full-time Supervisor, Client Services in Whitehorse. The role oversees the administrative unit, ensuring efficient workflow and consistent service standards.

You will develop, implement, and manage administrative and financial programs to support the Secretariat and the Water Board, while coordinating with the Director, Advisors, and Licensing unit.

Qualifications

• Post-secondary coursework in business administration, office administration or related field.
• Experience leading a team, developing and training employees.
• Experience managing administrative processes to ensure quality and efficiency.
• Recent financial management, tracking budgetary needs and procurement/operations.
• Experience maintaining paper and electronic filing systems.

Responsibilities

• Supervise the administrative unit and ensure efficient workflow and service standards.
• Develop, implement, and manage administrative and financial programs and policies.
• Provide executive support to the Board’s Director, Advisors and Licensing unit.
• Organize and manage administrative, financial, and executive support to the Board.

Skills

Team leadership

Administrative processes

Financial management

Budget tracking

Filing systems

Education

Post-secondary coursework in business administration

Job description

Government of Yukon -> Executive Council Office - Yukon Water Board Administration

Location

Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type

Permanent

End Date

Full/Part Time

Full-time

Standard Hours Bi-weekly

75

Classification

AR11

$74,307.00 - $86,038.00

Union

YEU

Days Off

Saturday/Sunday

Travel

10%

Admissibility

Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference .

Job Summary and Requirements

This posting is to fill a permanent, full-time position, working 75 hours bi-weekly.

Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.

Who we are…

The Executive Council Office is the centre of excellence for the Government of Yukon. We are leaders in the modernization of government standards and processes.

We provide central strategic advice to advance government priorities through policy development, communications, intergovernmental relations, Indigenous relations, major project management, youth initiatives, Indigenous and scientific knowledge and by supporting the Water Board and the Commissioner’s Office. The department also provides direct support to the Premier and Cabinet.

Join our dynamic team and help us strengthen relationships and good governance for the benefit of all Yukoners.

The opportunity…

The Supervisor, Client Services reports to the Water Board Secretariat Director and is responsible for direct supervision of the administrative unit. Working collaboratively as part of the Secretariat Management Team, this position is responsible for ensuring an efficient workflow and consistent service standards.

The Supervisor, Client Services develops, implements, and manages all administrative and financial programs, services, and policies to facilitate the activities of the Secretariat and the Board, and supports the Secretariat's Director, Technical Advisors, and the Licensing unit. Additionally, the position is responsible for organizing and managing administrative, financial, and executive support to the Board.

What we can offer you…

Yukon government cares about their employees and strives to offer a variety of learning and developmental opportunities including in-house training. Funding may also be available to support further education.

Flexible work and leave options may be available allowing you to balance your personal and professional needs.

We also have a comprehensive and generous benefits plan, providing for the health and wellbeing of you and your family.

Uniquely Yukon - Discover what makes the Yukon unlike any other place in the world.

Essential Qualifications

• Completion of post-secondary coursework in business administration, office administration with a focus on administration and management, or other related fields.
• Experience leading a team, developing, and training employees.
• Experience managing administrative processes and procedures to ensure quality control and efficiency.
• Recent financial management, tracking financial/budgetary needs, and procurement and operations management experience.
• Experience maintaining paper and electronic filing systems.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:

• Exceptional client service skills.
• Reliability, with a great work ethic.
• Excellent communication and interpersonal skills
• Ability to work independently, as well as within a team
• Ability to adapt to changing environment, subject matter, and approaches.
• Strong organizational skills
• Ability to analyze problems and systems challenges to develop effective solutions

Additional information

Conditions of Employment: N/A

Job requirements: N/A

*This position is in Whitehorse, Yukon, and requires you to work in the office. Remote work is not available for this role.