Supervisor, Business Development - Leduc

Yourchamber; City of Leduc; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Retirement & savings plans

Insurance coverage: Life, LTD, AD&D

Employee Assistance Program

Job summary

Apex Utilities Inc. is seeking a disciplined Supervisor, Business Development in Leduc to drive customer growth and community engagement.

You will guide the full business lifecycle from initial conversations to project feasibility and contract execution. Senior presence with at least five years in the utility sector and supervisory experience, plus strong communication and relationship-building skills, is essential.

Qualifications

• University degree in a relevant business or financial discipline.
• 5+ years of experience in the utility industry.
• At least 2 years of supervisory experience in business development.
• Experience managing customer escalations and resolving complex issues.
• Experience preparing economic evaluations and developing business cases and decision documents.
• Strong verbal and written communication skills.
• Strong relationship-building abilities.
• Good understanding of Alberta's natural gas utility industry, regulatory framework and construction processes.
• Proficiency with Microsoft 365 applications.
• Experience with Customer Information Systems and CRM tools such as Salesforce is an asset.
• Valid Class 5 Alberta Driver's License and a clean driving record.
• Ability to travel within Apex's operating territory (15-25%), with some evening/weekend commitments.

Responsibilities

• Lead a key leadership role in advancing customer growth and community relationships.
• Guide the full new business life cycle from first customer conversations through intake, evaluation and support.
• Build and maintain strategic relationships with new and existing customers, franchisees, and large-volume customers.
• Support planning and execution of customer contracts and franchise agreement processes.
• Identify opportunities, nurture potential customers, and support strategic planning for growth.
• Prepare economic evaluations, business cases, and related financial reporting.
• Lead quality control and continuous improvement across new business processes to ensure great customer experience.
• Support Apex's sponsorship program and represent the company at community events.
• Act as an ambassador for Apex in the communities we serve.

Skills

Verbal & written communication

Relationship building

Travel willingness

MS 365 proficiency

Customer escalations handling

Economic evaluations

Education

University degree in business/finance

Tools

Microsoft 365

Salesforce CRM

Job description

Supervisor, Business Development - Leduc

Job Posting: Supervisor, Business Development
Job Category: Corporate Services & Stakeholder Relations
Requisition Number: S5-26
Application Deadline: Until Suitable Candidate is found.

What You Will Do:

As the Supervisor, Business Development, you will play an essential role within our Corporate Services & Stakeholder Relations department, reporting to the Manager, Business Development & Community Relations. Your responsibilities will include, but are not limited to:

• Play a key leadership role in advancing Apex's customer growth and community relationships.


• Help guide the full new business life cycle, from the first customer conversation through application intake, project evaluation, and customer support.


• Build and maintain strategic relationships with new and existing customers, franchisees, and large-volume customers.


• Support the planning and execution of customer contracts and franchise agreement processes.


• Help identify emerging opportunities, nurture potential customers, and support strategic planning that contributes to sustainable customer growth.


• Prepare economic evaluations, business cases, and related financial reporting to help assess project feasibility and inform sound decision-making.


• Lead quality control and continuous improvement initiatives across new business processes, ensuring customers receive the best possible customer experience.


• Support Apex's sponsorship program and represent the company at community events, networking functions, and industry activities.


• Act as an ambassador for Apex in the communities we serve.

What You Will Bring:

Preferred skills & Required qualifications:

• University degree in a relevant business or financial discipline.


• More than five years of experience in the utility industry.


• At least two years of supervisory experience in business development.


• Experience managing customer escalations and resolving complex issues.


• Experience preparing economic evaluations and developing business cases and decision documents.


• Strong verbal and written communication skills.


• Strong relationship-building abilities.


• Good understanding of Alberta's natural gas utility industry, regulatory framework, and construction processes.


• Proficiency with Microsoft 365 applications.


• Experience with Customer Information Systems and Customer Relationship Management tools such as Salesforce is considered an asset.


• Valid Class 5 Alberta Driver's License and an acceptable driver's abstract.


• Ability to travel within Apex's operating territory, typically 15-25% throughout the year, with occasional travel outside the region and some evening or weekend commitments for industry or community events.


• Occasional evening or weekend commitments for industry events are also part of the role.

Preferred skills and qualifications:

• Advanced MS 365 Office Suite products (Word, Excel, PowerPoint, SharePoint, Outlook);


• Proficient in Customer Information Systems; and


• Intermediate skill set in utilizing Customer Relationship Management applications (i.e. Salesforce)


• Strong verbal and written communication skills;


• Strong interpersonal and relationship building skills; and


• Good understanding of the Alberta gas utility industry, natural gas regulatory framework and construction processes.

What We Will Provide:

Apex Utilities Inc. is committed to your professional development and your overall health and safety. When you join our team, here is what you can expect:

• Competitive compensation.


• Retirement & savings plans.


• Insurance coverage for Life, LTD, and AD&D.


• Employee Assistance Program for legal, financial, and health-related support.


• Generous leave policies, including vacation, personal paid days, and volunteer day for work-life balance.


• A flexible work model tailored to the requirements of both office and field staff.


• A safety-centric culture.

Inclusive Workplace:

At Apex Utilities Inc., we are dedicated to an inclusive workplace that celebrates the unique strengths, perspectives, and experiences of all our employees. We believe that our differences empower us to become a stronger team, leading to better decisions, innovation, and business results.