Supervisor, Aquatics - Winter - Part-time

Blue Mountain Resort; The Blue Mountains; On-site; CAD 32,000 - 34,000; Part time

Benefits offered by this job

Attractions access

Meal discounts

Retail discounts

Wellness resources

Employee events

Job summary

Blue Mountain Resort is seeking a part-time Aquatics Supervisor to oversee pool areas, ensuring safety and efficient guest service. You will manage front-line staff, rotations, breaks, and daily tasks under the direction of the Assistant Manager of Aquatics, while maintaining SOPs.

The role requires current NL certification with CPR and First Aid, with preferred LSS Instructor credentials and at least 2 years in lifeguard/instruction roles.

Qualifications

• Current qualifications: NL, LSS Instructor (preferred) and Standard First Aid with CPR.
• LSS examiner preferred.
• Includes constant re-certifying of awards to keep current.
• 2 years' experience as an aquatic instructor and lifeguard.
• Cash handling and inventory experience is an asset.

Responsibilities

• Supervise pool area operations ensuring safety and compliance with standards.
• Ensure guest service quality and cleanliness of the facility.
• Cover multiple roles (Lifeguard, Instructor, CSR, Generalist, Pool Attendant) as needed.
• Report incidents immediately with proper documentation.
• Participate in staff training and performance evaluations.
• Manage cashier float and money handling procedures.

Skills

Customer service

Safety awareness

Team supervision

Education

NL (National Lifeguard)

LSS Instructor (preferred)

Standard First Aid and CPR

Job description

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

Seasonal

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE: $23.55

PART-TIME HOURS

• Part-time hours 2-3 shifts a week

Reporting to the Assistant Manager of Aquatics, this position is responsible for supervising the pool areas and services provided to guests in a safe, efficient and cost-effective manner that will result in a positive guest experience. The Supervisor will be responsible for overseeing front line staff duties, managing rotations, breaks, daily tasks list. The Supervisor will work collaboratively with the Assistant Manager and Manager to assist in facilitation and development of schedules, training, daily operations, performance management and implementation and management of SOPs.

WHAT WILL I BE DOING?

• Supervise employees ensuring that all operating standards are met in order to maintain safety around pool area - this includes Plunge Aquatic Center.
• Assure proper customer service is being upheld including cleanliness of facility, monitoring guest safety, service recovery, guest escalations, first aid etc.
• Wear many hats working in all positions within the facility including all job duties from reporting positions including Lifeguard, Instructor, CSR, Generalist and Pool Attendant when required (ex. covering breaks).
• Report any incidents or emergencies immediately with the appropriate paperwork completed.
• Participate in training and performance evaluation of staff.
• Manage cashier float and ensure appropriate money handling procedures are followed.

WHAT DO WE NEED FROM YOU?

• Must have current qualifications of: NL, LSS Instructor (preferred), and Standard First Aid and CPR.
• LSS examiner preferred.
• Includes constant re-certifying of awards to keep current.
• 2 years' experience as an aquatic's instructor and lifeguard.
• Cash handling and inventory experience is an asset.

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

First Aid with CPR-C - LSS/SJA/RC, Lifesaving Instructor - LSS, National Lifeguard - Lifesaving Society, NL Instructor - LSS