Supervisor

A&W | Sunfish; Kitchener; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Scholarship program

Service Awards program

Flexible schedules

Real ingredients and culture of change

Job summary

A&W is seeking a Supervisor to lead a fast-paced team and deliver the ultimate guest experience. The role focuses on hot food served fast, maintaining a safe and sanitized environment, and presenting high-quality meals.

You will manage opening/closing shifts, inventory, ordering, and staff development, while upholding food safety standards. Ideal candidates demonstrate strong leadership, excellent communication, and a passion for customer service.

Qualifications

• Leadership experience in a fast-paced team setting.
• Strong customer service and communication skills.
• Ability to work well in a team and lead by example.
• Comfortable with problem solving and adapting to changing needs.

Responsibilities

• Opening/closing shifts.
• Inventory counting, entry and control.
• Leading, coaching and developing your team.
• Ordering responsibilities.
• Food safety responsibilities.
• Health & safety of staff and guests.

Skills

Leadership

Customer service

Teamwork

Verbal communication

Problem solving

Job description

Description

A&W is seeking a Supervisor who can multi task in a fast-paced environment while leading their team to deliver the ultimate guest experience. This successful candidate will be responsible for providing hot food served fast while keeping a safe, clean and sanitized work environment. We are looking for someone that takes pride in the presentation and quality of the food they serve to keep our guests coming back for more!

Responsibilities & Duties:

• Opening/closing shifts
• Inventory counting, entry and control
• Leading, Coaching and developing your successful team
• Ordering
• Food Safety
• Health & Safety of our staff and guests

Benefits of Working for A&W:

• We pay a competitive wage.
• We offer a Scholarship program
• We have a Service Awards program through Williams Recognition
• We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
• You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure and the chance to cook some of the best-tasting food in Canada.
• We pride ourselves in using real, naturally-sourced and delicious ingredients in everything we serve.
• We’re all about doing the right thing, even if it’s not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ and the communities we call home, we’re always striving to take the high road, no matter how challenging it gets.
• As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work.
• Currently we have 9 locations and growing. Our organization believes in developing Management from within for those individuals who want a career.

Requirements

Ability to work on your feet for long periods of time

Comfortable working with a team in a fast-paced kitchen environment

Excellent verbal communication and organizational skills

Must be able to lift 50 pounds

Must be team oriented and lead by example

Full online and hands on training provided for Management development

Strong Leadership skills

Ability to problem solve

Must have a minimum of 2 years of customer service

Company Information

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you!

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.