Supervisor

Pattison Food Group; City of Langley; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Paid weekly pay

Team member discounts

Benefits & pension eligibility

Wellness program

Educational reimbursement & schol arsh

Opportunities to learn and grow

Job summary

Save-On-Foods in Langley, BC is hiring a full-time Supervisor to lead the store team and drive customer-focused service. You will coach staff, ensure operational excellence in health and food safety, and support merchandising and front-end functions to uphold high standards.

You will review performance metrics, assist in achieving sales targets and profitability, and help implement strategies to grow customer loyalty.

Qualifications

• 2-4 years of retail experience.
• Leadership experience is an asset.
• Post-secondary education in business is an asset.
• Experience with achieving sales targets and profitability, budgeting, merchandising, HR, scheduling, and health and safety policies.

Responsibilities

• Lead store team as coach and mentor, fostering a positive environment focused on Always Customer First service.
• Drive operational excellence in customer experience, health and safety, food safety, merchandising, and front-end operations.
• Support across departments to maintain service and standards; monitor HR metrics and dashboards to track performance.
• Implement strategies to grow sales and customer loyalty; assist with inventory and stocktaking as needed.

Skills

Retail leadership

Customer service

Team coaching

Education

Food Safe Certification

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work.

We are hiring a Supervisor at our Langley - Downtown Save-On-Foods location in Langley, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
• Providing support across departments as needed to maintain service and operational standards.
• Supporting with team member related initiatives as requested.
• Communicating key messages to the store team to ensure alignment with business objectives.
• Reviewing business/HR metrics and dashboards to monitor store performance.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Supporting with centre of store inventory as well as department stocktaking as required.
• Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 2-4 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience and/or knowledge with:
  • Achieving sales targets and profitability.
  • Financial planning and budgeting.
  • Developing and executing merchandising plans.
  • Human Resources (e.g. recruitment, training, development and coaching).
  • Workforce planning and scheduling considerations.
  • Health and safety policies, procedures, and safe work practices.
  • Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Effective in collaborating with others to achieve business objectives.
• Able to thrive in fast-paced, dynamic environment, delegating and prioritizing efficiently.
• Committed to maintaining store standards with a strong attention to detail, ensuring operational excellence.
• Able to take initiative and have strong problem-solving and decision-making abilities.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details

$54,080.00