Summer Position - Tenant Support Worker

Connective; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Connective seeks a Tenant Support Worker to provide assistance to clients in a residential community. The role focuses on promoting client independence and enhancing life skills. This temporary summer position offers hands-on learning opportunities and aims to support individuals facing various challenges, contributing positively to their lives and communities.

Benefits

Employer-paid Criminal Record Check Clearance

Paid training programs

Access to On-Demand Pay

Opportunities for career development

Qualifications

• Ability to respond to crisis situations efficiently.
• Excellent written and verbal communication skills.
• Professional or lived experience with vulnerable populations.

Responsibilities

• Participates in assessment and program planning for residents.
• Assists residents with daily life and social skills.
• Maintains oversight of the building and its residents.

Skills

Crisis Management

Communication

Independence

Education

Post-Secondary education in Social Services/Criminology/Psychology

Job description

Posted Friday, June 20, 2025 at 10:00 AM | Expires Saturday, July 12, 2025 at 9:59 AM

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

In this position you provide various support to clients within residential community setting to meet the clients emotional, personal and physical needs. We designed this position to foster learning of its incumbent and will provide hands-on learning opportunities.

Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.

STATUS

• This is an exempt position.
• This is a temporary Summer 2025 position for 8 weeks for 35 hours per week, starting immediately.
• This position is open to applicants of all genders.
• This position is subject to Connective receiving funding

HOURS

• The specific hours of this position are to be determined based on the funding received.
• Hours must be completed between Monday and Friday 9:00 am and 5:00 pm (as per grant rules).
• All hours of this position will must be completed by Friday August 30, 2025 (as per grant rules).

WHAT WE OFFER

• Employer-paid Criminal Record Check Clearance
• Paid in-house training programs such as MANDT and Naloxone
• Opportunities for career and personal development, allowing you to explore diverse programs and departments.
• An inclusive work environment with team-building events and staff recognition programs
• Access to On-Demand Pay, enabling you to withdraw earned wages before payday
• Award winning organization: 2022 and 2023 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines

LEARNING OUTCOMES

• Understanding of providing service to people with mental health challenges, intellectual disabilities and/or different learning abilities
• Learn to develop programs tailored to the particular diverse needs of the individual served
• Working with clients with a developmental disability and/or spectrum disorders, interaction with social agencies, experiencing psychiatric/personality disorders and history of conflict with the law
• Gain experience in assessment, case/care plan development and implementation
• MANDT Training (Crisis-Intervention)
• Naloxone Training
• Training 1:1 with Manager or designate 3-4 days – more provided if required
• Review of all applicable Policy and Procedures
• Systems training, student will be trained on all applicable systems to complete responsibilities
• Will have an opportunity to take service sector related webinars and/or other trainings

KEY ACCOUNTABILITIES

As a Tenant Support Worker, your responsibilities will include:

• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently.
• Evaluates client needs and develops short term plans to meet such needs withtheactive participation of residents and their families.
• Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, andpet care. Facilitates physical, recreational, educational, social, and vocationalactivities.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or thepublic.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing theproperty.
• Identifies social, economic, recreational, physical, vocational, andeducationalservices in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
• Along with the other residence staff, monitors and ensures effective operation ofthefacility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.

QUALIFICATIONS AND REQUIREMENRS

We seek candidates who meet the following qualifications and requirements:

• Demonstrated ability to respond efficiently in crisis and escalated situations
• Ability to work independently
• Excellent written and verbal communication skills inEnglish
• Post-Secondary educational background in Social Services/Criminology/Psychology
• Proof of Covid-19 Vaccination
• Permanent Residency or Canadian Citizenship
• Meet all the eligibility requirements as set out by the Canada Summer Grant
• Professional or lived experience working with vulnerable populations facing multiple barriers
• Successful completion of a Vulnerable Persons Criminal Records Check/Enhanced Security Clearance and reference checks
• Current Emergency First Aid Certificate

COMPENSATION

Compensation for this position will be $25.95.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.