Summer Customer Service Representative

LCBO; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player seeks enthusiastic Customer Service Representatives for its retail locations in Toronto. This role offers the chance to engage with customers, ensuring a memorable experience while learning about various products. With flexible scheduling and opportunities for growth, you will be part of a team that values service and community impact. Join us to make a difference while enjoying online training and potential future employment opportunities. If you are passionate about customer service and eager to learn, this position is perfect for you!

Benefits

Online Learning

Employee Family and Assistance Program

Discounts on Products and Events

Qualifications

• Strong customer service skills with a focus on engagement.
• Ability to lift cases up to 40 lbs./18 kg.

Responsibilities

• Serve customers promptly and courteously using the POS system.
• Maintain store cleanliness and organization.

Skills

Customer Service

Interpersonal Skills

Bilingualism (English and French)

Education

High School Diploma

Tools

POS/Cash System

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Toronto, Ontario time type Part time posted on Posted 10 Days Ago time left to apply End Date: August 14, 2025 (30+ days left to apply) job requisition id JR00000024223

Location Address:

1965 Yonge Street, Toronto

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit!Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work betweenMay 5th and September 1, 2025. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability

• Friday (5:00 p.m. – Close)
• Saturday and Sunday (available all day for a 4 - 8 hour shift)

Long Weekend

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability

• Additional work is available during the week (Monday - Thursday) based on each store's operational requirements
• Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union:

Union

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